Digital Content & Operations Specialist

Our client is a leading New Zealand e-commerce marketplace offering unbeatable deals across experiences, services, and products. Their dynamic, fast-paced team is dedicated to innovation, customer satisfaction, and high-quality campaign execution.

They are currently looking for a highly organised and detail-oriented Digital Content & Operations Specialist to join their remote team and help support sales, content, and campaign delivery operations.

Job Responsibilities:

Content & Campaign Coordination

• Write, edit, and proofread engaging deal content for frontend and backend platforms
• Ensure all listings comply with brand, legal, and quality standards
• Manage timely uploads and updates of listings across systems

Sales Support & Client Coordination

• Assist in onboarding new merchants and coordinating campaign details
• Maintain accurate records, reports, and performance tracking
• Respond to merchant and internal team queries in a timely and professional manner

Admin & Systems

• Perform general administrative and reporting tasks
• Manage help desk/ticketing requests (if applicable)
• Collaborate with team members and contribute to process improvements

• Minimum 3 years’ experience in admin, sales coordination, or client support roles
• Experience in e-commerce, digital media, or online advertising
• Strong writing and editing skills with accurate grammar and attention to detail
• Proficiency in Microsoft Office (Outlook, Excel, Teams, Word)
• Ability to multitask, prioritise, and meet shifting deadlines
• Proactive and self-directed with a strong team mindset
• Experience with content management systems and help desk tools (preferred)
• Comfortable working independently in a remote, digital environment
• Experience supporting Australian or NZ clients is a plus

• Permanent work-from-home set-up
• Dayshift (NZ business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)