E-Commerce Merchandiser

Work Set up: Hybrid Set up (2 days on site and 3 days Work from Home) | Pasig

Work Schedule: Monday - Friday; Saturday/Sunday - Rest Day

Shift: US Graveyard Shift (10pm onwards)

The E-Commerce Merchandiser supports all the companys online sales activities, best practices, and the customer experience. This position is integral to activities including setting up items in retailer portals while delivering compelling marketing content that engages customers across the e-commerce retailer landscape. This individual reports to the E-Commerce Sales Manager, contributes to the acquisition of new business in addition to maintaining and maximizing the sales growth and profits for existing accounts.

Required Qualifications and Skills:

• Education: Bachelors Degree preferred (Business, Communications, Marketing, or related area of study)
• Knowledge of Content Management Systems
• Experience with uploading e-commerce product catalogs on key retailer sites including but not limited to Amazon, Home Depot, Wal-Mart, and Lowes
• Knowledge of retail/e-commerce requirements including key word search, compliance, campaign buildouts, bid optimizations, reporting

Qualifications and Skills:

• Proficiency with MS Office Suite, particularly skilled at manipulating data in Excel
• High degree of initiative
• Ability to manage and mine large amounts of data from multiple inputs
• Process and detail-oriented with aptitude to learn quickly
• Understanding of Customer Service and Sales principles
• Collaborative and willing to work across teams in a fast-paced environment with many unknown variables

Key Roles and Responsibilities:

• Utilize strategic thinking to problem solve and increase sales.
• Identify opportunities and gaps with internal processes as well as customer processes.
• Provide best in class service to our customers.
• Collaborate with Stanley Black & Decker to enhance products / overall sales plan.
• Share innovative ideas and recommendations with the team.
• Set up items on various retailer websites and manage an auditing process to ensure product listings are available, accurate, and compliant to internal/external standards.
• Assist with the day-to-day responsibilities for key retailers including content maintenance and ad-hoc requests from the buyers/retailer contacts.
• Communicate Supply Chain/inventory delays with Retail Partners.
• Ensure companys brand image and product content is accurate and compelling to incite consumer purchases.
• Complete white space analyses for retailers seeing where there are products missing from site that can be added to their overall assortment.

Benefits:

• HMO and Life Insurance (200k MBL/Illness via Maxicare, additional dependent through salary deduction)
• Night Differential 10%
• 20 Planned Leaves / 5 Emergency Leaves
• Leave Conversion - 5 unused leave credits converted into cash
• Assets are provided by the company - laptop, mouse, mouse pad, headset, spare monitor
• Time doctor when working from home