Finance Operations Specialist (TRAMADA experienced) - 065

Position: Finance Operations Specialist (TRAMADA experienced)

Salary: PHP 60,000 - PHP 90,000/month

Working Hours & Conditions: Mondays to Fridays, 9:00AM to 5:00PM Australian working hours

Holidays: VIC Holidays

ABOUT THE COMPANY: 

The company is a Melbourne-based corporate travel management company established in 1964. Specializing in solutions for Small and Medium Enterprises (SMEs), the agency employs a "high-touch, high-tech" service model that combines advanced online booking tools with personalized, 24/7 customer support. It is recognized for its long-standing stability, focus on risk management and sustainability, and high client retention rates.

• Corporate Travel Management: Full-service booking for flights, hotels, and car rentals with access to exclusive corporate rates.
• Travel Technology: User-friendly online booking tools, mobile itinerary apps, and expense management integration.
• 24/7 Support & Safety: Round-the-clock local assistance and real-time traveler tracking to ensure duty-of-care compliance.
• Data & Reporting: Detailed analytics on travel spending, trends, and policy compliance to control costs.
• Sustainability: Tools to measure carbon emissions and options for carbon offsetting.
• Leisure Travel: Expert booking services for clients' personal holidays and vacations.

OVERVIEW:

They are seeking a detail-oriented Finance Operations Specialist to manage daily financial reconciliation, reporting, and operational finance processes using Tramada as the core system. This role focuses on financial accuracy, internal reporting, client account reconciliation, and supplier reporting with no payroll, BAS, ATO, superannuation, or statutory compliance responsibilities.

The position supports internal stakeholders, leadership, and client-facing financial operations through structured reporting, reconciliation, and forecasting.

RESPONSIBILITIES:

Daily Responsibilities

• Reconcile AX transactions for client accounts based on AX Statements
• Reconcile daily ticket reports from Tramada (secure desktop URL access)
• Reconcile daily Mastercard transactions against client accounts
• Run daily Un-Invoiced Reports and communicate internally on outstanding items
• Receipt client payments and allocate transactions from corporate DR profiles
• Finalise daily bank reconciliation of client trust accounts in Tramada
• Run creditor payment reports to confirm supplier payments are accurately recorded in Tramada

Weekly Responsibilities

• Prepare and update Corporate DR Statements for month-end tracking and client reporting
• Prepare outstanding Debtor Statements and distribute to clients
• Provide overdue account reporting to Leadership Team for follow-up actions
• Prepare internal business performance reporting, including:
• Progress to financial targets
• Client activity and sales volumes
• Airline sales reports
• Produce forecasting reports for override income based on future bookings
• Prepare hotel booking and commission reports, including outstanding supplier commissions
• Prepare weekly booking reports from key preferred land suppliers

Monthly Responsibilities

• Reconcile supplier reports against remittances from:
• Avis
• Expedia
• Hertz
• Europcar
• Complete three-way forecasting: Budget vs Actual vs P&L
• Prepare airline, Prism, and third-party supplier reports (training provided)
• Produce end-of-month finance reports in agreed formats
• Present monthly finance reports to the Leadership Team via Microsoft Teams

QUALIFICATIONS:

Required:

• Proven experience in finance operations, accounting support, or reconciliation roles - minimum of 2 years experience.
• Experience with Tramada or travel industry finance systems
• Experience in forecasting and financial modelling
• Experience working with financial systems and reporting platforms
• Experience preparing reports for leadership and executive teams
• Strong working knowledge of financial reconciliation processes
• High attention to detail and data accuracy
• Strong reporting and documentation skills
• Ability to manage daily, weekly, and monthly financial workflows
• Strong communication skills for internal stakeholder coordination
• Proficiency in Microsoft Office/Google Workspace

PREFERRED SKILLS (nice to have):

• Experience in travel, tourism, aviation, or hospitality finance environments
• Exposure to client trust accounts
• Familiarity with Prism Reporting