Healthcare Billing Operations Specialist

Job Title: Healthcare Billing Operations Specialist

Position type: Full-Time

Work hours: 8:30 AM to 5:30 PM Pacific Standard Time

Work days: Monday to Friday

Salary: $5 - $6 per hour, depending on experience

Job code: AW-WD

Workplace: Remote

Preferred Candidate Location: Philippines

About Our Client

Our client is a growing U.S.-based dermatology practice focused on delivering high-quality patient care through efficient clinical and administrative operations. They are seeking a highly skilled Healthcare Billing Operations Specialist to provide critical backend administrative and billing support across two clinic locations.

This is a remote, full-time role that plays a key part in maintaining accurate revenue cycle operations. The position is heavily focused on insurance eligibility verification, payment posting, and full billing administration, with one clinic location requiring a higher billing volume than the other. The role involves daily use of the Prime Clinical EHR system to support both offices efficiently and accurately.

This opportunity is ideal for an experienced healthcare professional—such as a medical assistant, nurse, or healthcare administrator—who is detail-oriented, dependable, and ready to transition into a long-term remote position. Phone answering is not required at this time, though it may be introduced in a future phase as operational needs evolve.

Key Responsibilities:

• Perform insurance eligibility verification to ensure accurate patient coverage prior to visits
• Handle payment posting and payment processing, including EOBs and ERAs
• Manage in-house billing administration for both clinic locations
• Provide backend administrative support across two offices with distinct billing workflows
• Access and use Prime Clinical EHR daily for both clinic locations
• Prioritize and manage billing workloads, especially for the higher-volume clinic
• Maintain high accuracy and organization to reduce billing and processing errors
• Adapt to additional responsibilities as the practice continues to grow
  

Critical & Non-Negotiable

• Healthcare or medical experience is mandatory
• Candidates without medical or clinical backgrounds will not be considered

Required Experience & Hard Skills

• Prior experience in the healthcare or medical field
• Strong proficiency with EHR/EMR systems, specifically Prime Clinical
• Hands-on experience with insurance eligibility verification
• Proven expertise in billing administration, payment posting, and payment processing
• Ability to manage workflows across multiple clinic locations simultaneously
• 2+ years of healthcare administrative experience

Soft Skills & Personality Traits

• Highly motivated with a strong work ethic
• Demonstrates strong judgment and common sense
• Reliable, accountable, and consistent
• Able to work independently without micromanagement
• Strong problem-solving skills
• Exceptional attention to detail to minimize billing and processing errors

Basic requirements

• Must speak and write clear, professional English
• Must have relevant healthcare work experience
• Must be able to submit an NBI Clearance and/or Local Police Clearance prior to onboarding (mandatory)
• Must be available for video meetings with camera on when required
• Backgrounds such as medical assistants, nurses, or healthcare administrators are highly preferred
• Experience using the Signal App is a plus

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.