Healthcare Billing Specialist

Job Post: Healthcare Billing Specialist

Position Code: GJ-MHS

Position Type: Full-Time (40 hours per week)

Work Hours: 9:00 AM – 5:00 PM PDT

Work Days: Monday to Friday

Our client is a U.S.-based healthcare billing and management company that provides comprehensive medical billing, revenue cycle management, and administrative support services to healthcare providers. Their mission is to help medical practices streamline operations, ensure timely reimbursements, and deliver excellent service to patients.

About the Role

We are seeking a Healthcare Billing Specialist to provide end-to-end support in billing, administrative tasks, and patient communication. This role is ideal for someone with proven experience in medical billing and revenue cycle management, along with strong organizational and communication skills.

Key Responsibilities

Billing Support (Top Priority)

• Handle billing processes, including claim submissions, follow-ups, appeals, and credentialing.
• Verify insurance information and ensure claims are accurate and compliant.
• Meet daily KPI of following up on 45 claims per day.
• Upload, track, and organize Explanation of Benefits (EOBs).

Administrative & Executive Assistance

• Prepare and manage reports, spreadsheets, and presentations.
• Provide support with administrative overflow tasks.
• Assist with executive-level tasks to keep daily operations running smoothly.

Patient & Reception Support

• Answer and manage calls via Nextiva VoIP system.
• Handle patient inquiries and correspondence promptly and professionally.
• Provide receptionist-style assistance when needed.

Tools & Platforms

Experience with the following is preferred:

• EHR/EMR Systems: eClinicalWorks (ECW), AdvancedMD, DrChrono, WebPT, Fair Bill, Elation, TheraBill.
• Communication: Nextiva VoIP phone system.

Desired Skills & Qualifications

• Proven background in medical billing and revenue cycle management.
• Strong administrative and organizational skills.
• Excellent written and verbal communication in English.
• Ability to adapt to various tasks and shifting priorities.
• Knowledge of HIPAA regulations and commitment to confidentiality.

Basic Requirements

• Clear English communication (written and spoken).
• Relevant work experience in healthcare administration and billing.
• Ability to provide NBI Clearance or Local Police Clearance if requested.
• Exclusively available during scheduled work hours (no other clients).
• Comfortable joining video meetings with the camera on.

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.