HIK! - Voice and Accent Trainer

Job Title: Voice and Accent Communication Trainer

Position Level: Intermediate or Experienced 

Years of Experience: At least 2 years of experience

Employment Type: (REMOTE) Full-time in the Philippines

Job Overview:



We are seeking a dynamic and experienced Voice and Accent Communication Trainer to join our team. The ideal candidate will be responsible for improving the communication skills of our team members, with a strong focus on pronunciation, articulation, intonation, and overall spoken English fluency. This role is key in helping employees align with global communication standards, particularly for client-facing and customer service roles.

The Voice and Accent Trainer will design and deliver engaging training modules, assess communication proficiency, provide actionable feedback, and support continuous improvement. A passion for coaching, strong analytical skills, and a deep understanding of cultural nuances in communication are essential for success in this role.

Key Responsibilities:

• Design, develop, and deliver communication training programs tailored to various roles (sales, support, executive communication, etc.)

• Facilitate live and virtual training sessions that focus on voice and accent, grammar, pronunciation, tone modulation, business writing, and customer interaction

• Conduct needs assessments to identify communication skill gaps

• Provide one-on-one coaching and personalized feedback sessions

• Monitor learner progress and evaluate training effectiveness through assessments and observation

• Create and maintain learning materials, modules, and performance tracking reports

• Collaborate with team leads and managers to align training goals with business needs

• Stay updated on industry best practices in communication and adult learning methodologies

Qualifications:

• Bachelor’s degree in Communication, English, Education, or a related field

• Proven experience as a communications trainer, language coach, or soft skills facilitator (2+ years preferred)

• Excellent command of English (written and spoken); neutral or near-native accent preferred

• Strong presentation, facilitation, and coaching skills

• Ability to adapt training methods based on audience needs and learning styles

• Experience with LMS platforms, training tools, and virtual facilitation is a plus

Preferred Skills:

• Knowledge of voice and accent neutralization techniques

• Background in customer service, sales, or BPO environments

• Certification in adult learning, training, or communication skills (e.g., TESOL, Train-the-Trainer, Dale Carnegie)

Benefits

• 100% WFH

• 30-40K Base with 10% Night Differential

• Internet and Power allowance

• Government Benefits

• HMO with 1 free dependent

• 18 Service Incentive Leaves per year

• 13th-month pay

Join Us:

Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!