HR Payroll & Benefits Administrator

Description

Responsibilities 

• Payroll Governance and Final Pay – Run bi-weekly and off-cycle payroll, compute resigning employees’ final pay and tax clearances, reconcile general ledger entries, and prepare audit-ready payroll files in line with BIR, DOLE, and company policy. 
• Benefits Administration – Enroll, update, and terminate employee and dependent records for SSS, PhilHealth, Pag-IBIG, HMO, group life, and other voluntary programs; process rice subsidy or fringe-benefit equivalents when applicable; track vendor invoices and ensure timely settlement and reporting. 
• Service Desk Management – Triage and resolve JIRA tickets within agreed SLAs, providing accurate answers to daily employee inquiries on pay, leave, and benefits; escalate systemic issues to IT, Payroll, or Vendors as needed. 
• Onboarding and NHO – Coordinate new-hire documentation, background checks, benefits enrollment, and conduct New-Hire Orientation; monitor completion of statutory onboarding requirements and SharePoint checklists. 
• Employment Documentation – Draft and release Certificates of Employment (COE), employment verifications, and other HR attestations in compliance with BIR Form 2316 and data privacy rules. 
• Reporting and Analytics – Generate monthly, quarterly, and ad hoc HR reports (payroll GL files, benefits utilization, API extracts, headcount dashboards) and recommend data-driven process improvements. 
• Regulatory Compliance and Advisory – Keep leaders abreast of new labor standards, tax circulars, and fringe-benefit guidelines, coordinate with legal advisers on emerging compliance risks. 
• Vendor and Stakeholder Management – Maintain productive relationships with payroll platform owners, HMO and insurance carriers, banks, and government agencies; negotiate SLAs and monitor service performance. 
• Referral and Incentive Programs – Validate eligibility and process employee-referral payouts and other incentive schemes, ensuring proper tax treatment and timely release. 
• Automation and Continuous Improvement – Map workflows, build or enhance SharePoint forms and Power Automate flows. 

Qualifications 

• Bachelor's degree in human resources, management, accounting, finance, or related discipline. 
• 5+ years of progressive HR operations experience with at least 3 years focused on Philippine payroll and benefits administration for a minimum of 400+ employees. 
• Working knowledge of Philippine labor law, BIR withholding-tax rules, and statutory benefits regulations; solid understanding of DOLE and BIR compliance calendars. 
• Hands-on experience with UKG Pro/Dimensions, SAP SuccessFactors, or Workday payroll modules; strong Excel skills and familiarity with API-based data transfers. 
• Proven ability to manage JIRA (or equivalent) ticketing systems and uphold SLAs in a mid-shift or cross-border support environment. 
• Excellent stakeholder management skills and vendor negotiation acumen. 
• High attention to detail, strong analytical mindset, and track record of automating manual processes (e.g., SharePoint, Power Automate, VBA). 
• Preferred: Certified Payroll Professional (CPP/CPM) or equivalent Philippine payroll certification; Lean Six Sigma or similar continuous-improvement training. 
• Mid-shift coverage aligned with U.S. East Coast core hours (approx. 3:00 p.m. – 12:00 a.m. PHT). Open to hybrid arrangement with on-site presence required three (3) days per week at the Manila (Taguig) office; reliable home-office connectivity for remote days.