Jr. Operations Analyst

About Us

Cardinal Education is a dynamic and collaborative educational consulting firm dedicated to providing students and families with superior academic support and admissions expertise. Our rapidly growing enterprise offers Educational Consultants the opportunity to make a significant impact while prioritizing exceptional experiences for families and providing substantial growth opportunities within the company.

Culture at Cardinal Education

Collaboration is key to our culture at Cardinal Education, where we value open communication and diverse perspectives to drive success. We foster innovation and learning through a supportive environment that encourages growth. Our team is passionate about education and creating a dynamic and inclusive workplace.

Job Overview

We are eager to onboard a highly organized, responsible, and detail-oriented Jr. Operations Analyst to join our division. You will work closely with our Consultants, Editors, and Student Managers in supporting our clients as they apply to universities across the United States. As such, you will be expected to demonstrate a high level of judgment, care, and reliability in sustaining the day-to-day operations of the division.

Our ideal candidate has prior experience in administrative or operational roles and excels at maintaining clear oversight of tasks, priorities, and deadlines in a fast-paced environment. You will be expected to proactively monitor workflows, anticipate operational needs, and ensure the consistent completion of all critical tasks.

Commitment during the college admissions season (August–December) is required due to increased assignment volume and fixed deadlines.

Given the niche nature of our industry, candidates can expect thorough training, resources developed specifically for the role, and regular feedback from supervisors to help them grow both personally and professionally. 

If you are motivated by supporting and collaborating with others and take pride in maintaining orderly, dependable operations, we would love to have you join our team.

Responsibilities:

Administrative & Operational Support

• Provide administrative support that keeps internal meetings, action items, and key deliverables running on schedule


• Maintain accurate data on all records, trackers, and documentation in Google Workspace, Monday.com, and other project management tools


• Coordinate and monitor internal check-ins and key project milestones to ensure clear ownership, defined timelines, and consistent follow-through


• Prepare, organize, and update relevant files, templates, and documents for the team’s reference and daily use


• Monitor the progress of action items, tasks, deadlines, and general deliverables through project management tools 


• Send targeted reminders and follow-ups, flagging delays or bottlenecks to the appropriate team members


• Uphold clear internal turnaround times for action items and deliverables across the division to ensure consistent execution

Collaboration & Cross-Functional Alignment

• Ensure clear and consistent communication between members of the College Division and, when appropriate, other divisions of the company


• Support management and leadership with ad hoc administrative tasks that align the team around shared priorities and timelines


• Document and relay important updates and decisions in a clear, professional manner to relevant team members

Systems and Process Improvement

• Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions


• Maintain internal databases, templates, and operational documentation to ensure consistency and ease of use


• Execute with data entry, basic data presentation, and report preparation to support
  

Qualifications

• Bachelor's degree from any Top University in the Philippines
  
  
  
  • Degree in Education, Psychology, Creative Writing, or other related fields is preferred but not required
  
  
  
  


• Prior experience in administrative or executive assistant roles is highly preferred but not required
  
  
  
  • Fresh graduates are welcome to apply
  
  
  
  

• Exceptional English verbal and written communication skills with a strong command of grammar and lexicon


• Proficiency in Google Workspace, Slack, Zoom, and Monday.com is highly preferred but not required 


• Experience in education consulting or college admissions is preferred but not required


• Experience working PST hours is preferred but not required

Expectations

• Responsiveness via Slack, Gmail, and Zoom during working hours.


• Ability to manage and monitor deadlines in a fast-paced, detail-oriented environment.


• High level of flexibility and professionalism when coordinating with team members.


• Strong critical thinking, analytical, and decision-making abilities, with a proactive approach to identifying challenges and developing solutions.


• Strong time management and organizational skills with the ability to manage multiple demands, prioritize tasks effectively, and meet tight deadlines without compromising quality


• Demonstrated expertise in utilizing productivity software, including Google Docs, Google Sheets, and other collaborative platforms. Proficient in navigating web-based business tools such as Gmail, Slack, Monday.com, and similar communication or project management systems to facilitate efficient workflow and information sharing.


• Experience in working successfully within multidisciplinary teams, leveraging the diverse skills, abilities, and knowledge of colleagues to achieve shared objectives. 


• Demonstrated ability to foster a collaborative and inclusive team environment, contributing to group problem-solving and project execution.

Compensation & Benefits

• Competitive salary of $750 a month


• Bi-weekly payouts


• Probationary period to acclimate to the night shift and the industry


• Extensive training in a niche industry


• Opportunities for career growth and salary increase after performance reviews


• Opportunities to work on projects with other divisions when looking to expand skillset


• High-performing employees are considered for company retreats