Junior Virtual Process Engineer / Operations Support

Location: 100% Remote (Candidates must be based in the Philippines)
Job Type: Full-time (Starts with a 90-Day Paid Training Period)

About Us:
We are a US-based property management company operating with a deep commitment to Continuous Improvement and Lean principles, modeled after the Toyota Production System. We use specific training curriculums (including Moodle and Gemba concepts) to guide our operations. We are looking for a dedicated team member to become an expert in our systems and help us improve our daily processes.

The Role:
This is a Junior-level virtual position ideal for recent graduates in Engineering, IT, or Computer Science. We know you may not have work experience yet; we are looking for someone with a logical mind who is ready to learn.

You will begin with a 90-Day Process Engineering Training Program. During this time, you will receive a training allowance while you learn our systems and methods.

Once trained, you will help us solve operational problems, research solutions, and organize our data. This is a hands-on role for a highly organized individual who enjoys structure and troubleshooting.

Key Responsibilities:

• Learning & Research (First 90 Days): Your main focus initially is to complete our Moodle-based training curriculum. You will need to research concepts and apply them to our specific business case to show you understand how we operate.
• Database Administration: Manage our NocoDB operational dashboard (similar to Airtable or SmartSuite). You will use your technical background to keep our data organized and efficient.
• Problem Solving: Help us identify bottlenecks in our work. You will research why a problem is happening and propose logical solutions to the management team.
• Process Documentation: Work with our US-based team to document how they currently do tasks, then help create Standard Operating Procedures (SOPs) to make those tasks easier and faster.
• Performance Tracking: Help us track Key Performance Indicators (KPIs) and prepare simple reports that show how our improvements are working.

Qualifications:

• Education: Bachelor’s degree in Engineering (Industrial, Civil, etc.), Computer Science, or Information Technology is preferred.
• Experience: Fresh graduates are encouraged to apply. We are happy to train the right person.
• Technical Skills: Comfortable learning new software quickly. Experience with databases or low-code platforms (like Airtable/NocoDB) is a plus.
• Mindset: You should be curious, detailed-oriented, and enjoy fixing things.
• Communication: Clear written English skills are essential for creating documentation and communicating with the team.
• Discipline: As this is a remote role, you must be self-motivated and able to focus on your training modules from home.

Why Apply?

• Training: Gain experience with Lean/Toyota Production System methodologies—valuable skills for any future career in operations or engineering.
• Growth: This is a career-track role. If you progress well, there is room to grow within the company.
• Impact: You will be helping us solve real problems for a fast-paced real estate company.