Medical Admin VA

Job Description: Medical Administrative Virtual Assistant

Role Type: Medical/Admin Virtual Assistant
Department: Clinical Administration
Employment Type: Full-time
Work Setup: Remote | Must be camera-ready

Role Overview

We are seeking a highly organized and detail-oriented Medical Administrative Virtual Assistant to support daily clinical and administrative operations. This role is strictly medical/admin in nature (no sales responsibilities) and requires a solid medical background, strong Excel skills, and a professional on-camera presence for patient and provider interactions.

Key Responsibilities

• Process and manage prescription requests accurately and timely
• Handle patient check-in and check-out procedures
• Coordinate and submit referrals to specialists, including follow-ups
• Create, update, and track patient action plans
• Maintain and update patient records in EMR/EHR systems
• Communicate with patients and healthcare providers via phone, email, and video calls
• Utilize Microsoft Excel / Google Sheets for tracking, reporting, and workflow management
• Ensure compliance with HIPAA and clinic protocols

Required Qualifications

• Medical background required
• Strong knowledge of medical terminology and clinical workflows
• Advanced Excel skills (formulas, filters, data tracking, reporting)
• Experience with EMR/EHR systems (Knowledge in Athena EMR is a plus)
• Excellent verbal and written English communication skills
• Professional, presentable on camera, and confident interacting with patients
• Highly organized, detail-oriented, and able to multitask

Preferred Qualifications

• Experience supporting US-based healthcare practices
• Prior virtual assistant experience in a medical setting
• Familiarity with referrals, prescriptions, and care coordination