Medical Virtual Assistant - C-SIR-2-R

Job Title: Medical Virtual Assistant — Rheumatology
Job Code: C-SIR-2-R
Position Type: Full-Time (40+ hours/week)
Work Hours: 8:00 AM–5:00 PM EST
Work Days: Monday–Friday
Salary: $7 - $8 /hour
Workplace: Remote
Preferred Candidate Location: Philippines

About the Company

Provides specialized rheumatological care and treats a range of autoimmune and musculoskeletal conditions.

Responsibilities

• Live Scribing (real-time during encounters)
• Document information in real-time during encounters
• Enter ICD-10 codes per provider direction
• Send labs and medications to pharmacies
• Send referrals
• Follow up on medication and imaging prior authorizations (PAs) as needed
  
• Coding
• Enter ICD-10 codes during live scribing
  
• Administrative & Billing Support
• Track and follow up on submitted bills
• Coordinate modifications/changes as needed (billing executed by a separate company)
• Provide administrative support as needed
  
• Prior Authorizations
• Support PA team for medications and imaging to prevent delays
  
• Virtual Presence
• On-camera for the full shift via Zoom/Google Meet

Note: Coding/scribing duties and billing follow-ups will be coordinated on a separate schedule.

Qualifications

• Strong knowledge and experience in obtaining prior authorizations, insurance verification & medical billing.

• Experience in live scribing
• Having license as a medical coder is a plus
• Strong English communication skills
• Proficiency in NextGen is a plus
• Prior experience in a rheumatology practice is a plus.
• Able to be in a virtual video conference room for the entire shift.
• Familiarity with Availity and common insurance platforms
• Familiarity with Clinect and Broadvoice is a plus
• Reliable, detail-oriented, and able to work independently

Basic requirements

• Must have atleast 1 year of relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must have no other clients during required work hours

Technical Requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.
  

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.