Job Description - Microsoft Dynamics 365 Developer Administrator (CRM/Power Platform)
You must be located in Philippines to be a candidate for this role.
We are seeking a Dynamics 365 CRM Developer and Administrator to own the development, configuration, and ongoing support of our Dynamics 365 online environment. This role is central to how our teams operate and how our systems talk to each other. You will work across Power Platform, Dynamics customization, and integrations to deliver reliable, scalable solutions that support real business needs.
This role requires close collaboration with stakeholders throughout the organization. Success depends not only on technical execution, but on the ability to understand business processes, gather clear requirements, and deliver solutions that genuinely solve the problems they are meant to address.
This role blends hands on development with platform stewardship. You will be expected to both build and maintain.
Core Responsibilities
Design, configure, and maintain Dynamics 365 CRM solutions in an online environment
Develop and customize model driven apps using Power Apps
Build, manage, and support Power Automate flows for integrations, automation, and data processing
Write and maintain JavaScript for form logic, business rules, and custom client side behavior
Configure and manage Dataverse tables, relationships, security roles, and business processes
Develop reports and dashboards using Dataverse data, including support for operational and leadership reporting
Support deployment, configuration, and ongoing use of Dynamics 365 applications, with a focus on Customer Service and Project Operations
Troubleshoot issues across Dynamics, Power Platform, and integrations, and provide timely resolutions
Collaborate with business stakeholders to translate requirements into technical solutions
Participate in solution design reviews, testing, and release management
Additional Responsibilities (Requirement Gathering and Delivery)
Partner with stakeholders across the company to gather, clarify, and document business and technical requirements
Translate business needs into well structured Dynamics 365 and Power Platform solutions
Participate in solution planning and estimation alongside other technical team members
Actively manage work through a ticketing system using sprint or kanban based workflows
Provide regular status updates and communicate tradeoffs, risks, and dependencies clearly
Support user acceptance testing by responding to feedback, fixing defects, and refining solutions
Close the loop on completed tickets with proper documentation, validation, and stakeholder sign off
What Success Looks Like
A stable, well structured Dynamics 365 environment that supports business workflows rather than fighting them
Automation that reduces manual effort and improves data quality
Solutions that are maintainable, documented, and designed with future growth in mind
Stakeholders who trust the system because it works and makes their jobs easier
Required Qualifications:
Minimum 3 years hands-on experience with Microsoft Office365 and Dynamics365 tools/technologies
Strong experience developing and supporting Dynamics 365 CRM online
Deep working knowledge of Power Apps for model driven applications
Extensive experience with Power Automate, including complex workflows and integrations
Proficiency in JavaScript for Dynamics 365 customization
Solid understanding of Dataverse architecture, data modeling, and security
Experience creating reports and dashboards using Dataverse data
Ability to work independently and take ownership of a production CRM environment
Strong problem solving skills and attention to detail
Preferred Qualifications
Experience deploying or supporting Dynamics 365 Customer Service
Experience deploying or supporting Dynamics 365 Project Operations
Familiarity with Azure services used alongside Dynamics, such as Azure Functions or Logic Apps
Experience with ALM practices for Power Platform and Dynamics solutions
Recommended Certifications
Microsoft Certified: Power Platform Developer Associate or equivalent hands on experience developing with Power Apps, Power Automate, JavaScript, and Dataverse
Microsoft Certified: Power Platform Solution Architect Expert
100% Remote – work from anywhere in Philippines with a stable internet connection
Full-Time, Monday to Friday – no weekend work
Supportive Team – guided onboarding and partnership with managers
HMO Coverage and other available benefits/perks
Competitive Salary – ₱120,000 – ₱170,000 per month
Paid Time Off - in to addition local and national Holidays
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