Operations Supervisor

Company : Palmpay Limited

Job Type : Full Time

Remote / Work from Home

Number of Applicants

000+

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Job Description - Operations Supervisor

Location: BGC, Taguig
Availability: ASAP

Local Operations Supervisor (Individual Contributor)

Key Responsibilities:* Team Leadership & Performance: Manage daily shifts and training for the operations team, ensuring all KPIs (e.g., turnaround time and accuracy) are consistently met or exceeded.
* Process Optimization: Monitor operational data to identify bottlenecks or risks, driving cross-functional improvements with Product and Tech teams to enhance automation and efficiency.
* Compliance & Incident Management: Ensure all activities align with local financial regulations (e.g., BSP) and act as the primary point of contact for resolving critical system issues or escalated customer cases.

*and other tasks maybe assigned from time to time.

Original job Operations Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Palmpay Limited

An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend.

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Operations Supervisor

Job Description - Operations Supervisor

About the Company

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