Payment Application Representative I

ABOUT THE CLIENT: Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each clients needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently.

OVERVIEW: As a Payment Application Representative I, you will be responsible for the timely and accurate application of customer payments to accounts receivable. This entry-level position plays a key role in maintaining financial accuracy and providing excellent internal customer service to ensure efficient financial operations.

DUTIES AND RESPONSIBILITIES:
Apply customer payments to appropriate accounts and invoices in a timely and accurate manner
Research and resolve unidentified payments, short pays, overpayments, and misapplied cash
Reconcile daily cash receipts and ensure all discrepancies are resolved
Collaborate with the Accounts Receivable and Customer Service teams to resolve account issues
Maintain customer records by updating payment data and notations in the system
Assist in month-end closing procedures as needed
Generate and maintain reports related to cash application
Respond promptly to inquiries from internal departments regarding payment status and issues
Support continuous improvement initiatives within the department
Perform other administrative tasks and duties as assigned

QUALIFICATIONS:

1+ year of experience in accounts receivable, payment processing, data entry, or a related financial role
Strong attention to detail and organizational skills
Basic understanding of accounting principles and practices
Proficient in Microsoft Office, particularly Excel
Ability to work independently and as part of a team
Effective written and verbal communication skills

Preferred:
Associates or Bachelors degree in Accounting, Finance, or related field
Experience with ERP systems (e.g., NetSuite, SAP, Oracle)
Familiarity with lockbox payments, ACH, credit card processing, and other electronic payment methods

SHIFT SCHEDULE: TBD

SETUP: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

PERKS & BENEFITS:
-Competitive Salary Package
-Company Laptop provided
-HMO Coverage on Day 1
-Free HMO Dependent
-Paid Leaves with Unused Leave Conversion
-Monthly Attendance Bonus
-13th Month Pay
-Referral Bonus
-Monthly Prizes and Bonuses