People & Culture Assistant

Our client is Australia’s largest provider of aesthetic and medical-grade technology. They deliver cutting-edge treatment technology, skincare, accessories, and business support to over 4,500 stockists across Australia, New Zealand, and beyond.

They are now looking to hire a People & Culture Assistant to directly support the People and Culture team in developing a high-performing culture.

Job Responsibilities:

Recruitment Support

• Assist the Recruitment Officer with phone screens, interviews, reference checks, and updating the Candidate Management System (CMS).
• Facilitate pre-employment checks once an offer is accepted.
• Promote the Employee Referral Program (ERP) internally.

Employee Life Cycle Support:

• Support the People & Culture Manager (MPC) and Recruitment Officer (RO) with employee life cycle activities.
• Coordinate various check-ins and surveys throughout the employee's initial months.
• Manage the Annual Reflect, Learn & Grow (RLG) Program and the Probationary Review Program (PRP).
• Send survey results to relevant parties and ensure timely completion.

Onboarding:

• Coordinate with the hiring manager and departments to ensure streamlined onboarding.
• Set up new employees in the HRIS system (Employment Hero/HRIS) and manage necessary paperwork.
• Organize IT access, mobile numbers, business cards, and other onboarding essentials.
• Update the Organization Chart and ensure all onboarding steps are tracked and completed.

Offboarding:

• Manage the deactivation of IT access and update the asset register during offboarding.
• Update relevant systems and inform team members of offboarding actions.
• Coordinate with departments to handle offboarding tasks efficiently.

Employee Benefits:

• Conduct Quarterly Happiness surveys and report results.
• Assist in organizing team events and the Living the Values Awards.
• Create and issue presentations for award recipients and coordinate related tasks.

HRIS – Employment Hero & Learning Hero:

• Act as the main point of contact for HRIS queries and provide training.
• Oversee onboarding and offboarding tasks within the HRIS.
• Maintain accurate records and provide necessary reports and training.

Payroll Support:

• Communicate payroll changes to the third-party payroll provider.
• Review pay run reports and ensure all changes are processed.
• Monitor pay cycles and assist team members with payroll queries.

General Administration:

• Organize monthly sales team incentives and team member gifts within budget.
• Document meetings and communications in relevant applications.
• Support employee relations and escalate concerns as needed.
• Assist with People & Culture administration duties and perform tasks with a positive attitude.
• Embody the company’s mission and brand values daily.

• Qualification in Human Resources (desirable)
• Experience in administration support within HR/People & Culture
• Proven background in HR initiatives and projects, including project management
• Understanding of payroll processes
• Strong planning, organisational, and project management skills
• Excellent interpersonal and communication skills, with ability to build rapport quickly
• Skilled in presentation and document formatting
• Discreet and professional, with a strong focus on confidentiality
• Able to work independently or as part of a team, with initiative and motivation
• Quality-driven and results-focused, with the ability to meet competing deadlines
• Business-minded approach, able to see the bigger picture
• Willingness to go above and beyond to support clients, colleagues, and business goals

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Adhoc Bonus