Rostering Coordinator

Our client is a leading provider of in-home aged and disability care services across Australia. With a strong reputation for compassion, professionalism, and trust, they support elderly and NDIS participants in living independently at home.

To continue delivering high-quality care, they are now seeking a Rostering Coordinator to manage daily staff and contractor schedules, ensuring smooth, efficient service delivery.

Job Responsibilities:

• Coordinate daily rosters for up to 30 employees and 20 contractors using VisualCare
• Respond to client scheduling needs and make necessary adjustments in real-time
• Process shift swaps, leave requests, and availability updates
• Minimise overtime and ensure adequate staffing at all times
• Track and maintain accurate employee availability records
• Submit weekly and monthly reports to the Care Coordinator
• Communicate clearly and professionally with hearing-impaired clients and staff
• Resolve rostering conflicts or gaps promptly

• Experience in rostering, scheduling, or admin coordination
• Excellent spoken English with a neutral accent for clear communication
• Familiarity with VisualCare or similar platforms is highly desirable
• Strong organisational and multitasking skills
• Able to work independently and stay calm under pressure
• Experience in aged care, disability, or community services is a plus

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full Time
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)