Sales Support Administration

Our client is a leading commercial kitchen exhaust cleaning company with over 30 years of experience servicing the hospitality industry and corporate businesses across Australia.

They are seeking a Sales Support Administrator to join their remote team and support the sales department in managing leads, customer enquiries, and system data.

Key Responsibilities:

• Manage customer enquiries via email, vetting and directing them to the right sales channels.
• Enter accurate customer and site information in CRM systems (Zoho/Simpro).
• Allocate and track sales leads in Zoho/Simpro, ensuring timely updates.
• Follow up with Sales Executives on quotes and archive irrelevant ones.
• Distribute client service acceptance forms.
• Support job setup tasks by ensuring documentation is complete and accurate.
• Liaise with internal teams to ensure smooth handover of sales tasks.
• Keep CRM systems and sales records up to date.

• Experience in a similar sales support or administration role.
• Strong multitasking and organisational skills.
• Excellent written communication and email correspondence.
• Experience with Zoho CRM or Simpro (preferred but not essential).
• Attention to detail and ability to work independently.
• Proficient in Microsoft Office and comfortable with remote collaboration tools (MS Teams, SharePoint, GSuite).

• Permanent remote work arrangement

• Australian Company with a fantastic company culture
• Day shift (Australian Business Hours)
• Annual leave
• HMO
• Christmas Bonus equivalent to 1 month's wage (pro-rata)