Sales Virtual Assistant | Home Cleaning Services

Role type: Full-time, fully remote

Schedule: EST

Salary: $800-$1000 per month

The client is a fast-growing cleaning company based in Virginia. As call volume continues to increase, they are seeking an experienced Sales Virtual Assistant to manage inbound inquiries, convert leads into booked services, and maximize recurring service enrollments.

This role requires a skilled closer who can confidently represent the client’s brand and turn inquiries into long-term customers.

Key Responsibilities

• Answer inbound calls from prospective customers
• Respond to inquiries about one-time and recurring cleaning services
• Convert leads into booked appointments
• Proactively position recurring services during initial booking calls
• Follow provided sales scripts and service guidelines
• Maintain accurate records of calls and bookings in our CRM
• Follow up with leads when appropriate
• Deliver excellent customer service while driving revenue

What Success Looks Like

• High booking conversion rate
• Strong upsell rate into recurring services
• Professional and consistent call handling
• Increased revenue through effective closing

• Proven experience in sales (required)
• Experience in home services, cleaning, or service-based businesses (preferred)
• Strong phone presence and closing skills
• Ability to handle high call volume
• Comfortable working in a fast-paced environment
• Organized and detail-oriented
• Self-motivated and results-driven
• Reliable internet connection and quiet work environment

• Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
• Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. 
• Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard. 

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Application Process:

• As part of your application, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page).
• Our team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps.
• Please treat this recording as you would a real interview:
• Come prepared and make sure you’re clearly visible on camera.
• Record your answers in a quiet, well-lit, and clutter-free space with a stable internet connection.
• We’re excited to get to know you better! Show us your personality and strengths. We encourage you to answer authentically and in your own words, without reading from a script or using AI tools.