Scheduling Coordinator

About Us:

We are a premier General Contractor, HVAC, Electrical, Handyman, and Plumbing company based in Arizona, recognized for delivering exceptional residential and commercial services and installations. Our commitment to Best-in-Class Service drives us to seek organized and tech-savvy Scheduling Coordinators who can deliver outstanding customer service to both our clients and executive team.

Joining us offers an exciting ground-floor opportunity with significant potential for growth in a rapidly expanding company. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.

Schedule:

Training (First 2 Weeks – Arizona Time):

• Sun: 11:00 AM – 9:00 PM
• Mon: 4:30 PM – 11:00 PM
• Tue: 5:00 PM – 11:00 PM
• Wed: 5:00 PM – 11:00 PM
• Thu: 5:00 PM – 11:00 PM
• Fri: 4:30 PM – 11:00 PM
• Sat: 10:00 AM start time

Post-Training Schedule:

• Mon–Fri: 5:00 AM – 1:00 PM
• OT (Optional): Sat/Sun: 7:00 AM – 11:00 AM

Key Responsibilities:

• Answer inbound calls promptly and professionally.
• Deliver a positive customer experience through attentive service and clear communication, aiming to exceed expectations.
• Schedule Estimators and Service Technicians efficiently.
• Assign and route digital marketing leads to the appropriate business units.
• Maintain and update client files in an organized manner.
• Assist with pricing inquiries and respond on multiple social media platforms.

Experience & Skills Required:

• Microsoft Office: 2+ years (Required)
• Administrative Experience: 2+ years (Required)
• Familiarity with Procore, Bluebeam, Service Titan, or similar tools (Preferred)
• Excellent written and verbal communication skills in English.
• Outstanding customer service skills with a professional phone presence.
• Strong organizational and time management abilities; capable of multitasking and prioritizing.
• High attention to detail, accuracy, and thoroughness.
• Ability to work independently and as part of a team.
• Flexible and adaptable to changing schedules or priorities.
• Proficiency in Windows, Excel, Word, and Outlook.
• Problem-solving skills with the ability to identify and resolve complex issues.
• If you are self-motivated, thrive in a fast-paced environment, and enjoy creating a seamless customer experience through organization and communication, we’d love to hear from you.

Full time

$6/hr