Security Engineer II

SUMMARY

As a Security Engineer II, you will
be responsible for provisioning, managing, and ensuring optimal operation of
company managed solutions, including but not limited to endpoint protection,
vulnerability management, and firewall solutions. This position will stay up to
date with the latest technology and capabilities, as well as provide escalation
and troubleshooting support to company service teams and our clients as needed.

JOB RESPONSIBILITIES

• Have and maintain a
  proficient understanding of company’s managed solutions, security architecture,
  and how it is designed to operate daily. Manage and maintain these systems on a
  day-to-day basis.
  
• Assist with review and
  evaluation of implemented technology solutions to ensure they are configured
  appropriately to company standards, optimized, and being fully utilized. Work
  with vendors as needed to ensure optimal utilization.
  
• Provide advanced
  technical support, remote help desk services, and consultative recommendations
  to company clients related to supported applications. Own technical
  relationships with assigned teams and clients where engaged.
  
• Identify recurring
  issues within managed networks, systems, and applications, and assist with
  remediation or escalate within defined procedures, leveraging automation where
  possible to improve efficiency, performance, and reliability.
  
• Manage competing
  priorities and set expectations with stakeholders through proactive
  communication, planning, and potential return on investment.
  
• Be a point of
  escalation within the team to handle and resolve issues, involving direct
  management as needed.
  
• Respond in a timely
  manner to tickets and incidents within established procedures.
  
• Contribute to best
  practices within the organization, including but not limited to our technology
  practice groups, knowledge center, and any assigned committees and groups.
  
• Stay up to date with
  relevant state-of-the-art technology, equipment, and/or systems.
  
• Accurately maintain
  and comply with documentation, communication, time entry, and administrative
  procedures in a timely manner.
  
• Participate in on-call
  rotation and after hours work as required.
  
• Attend required
  company and departmental meetings.
  
• Act in accordance with
  policies and procedures as set forth in the Employee Handbook.
  
• Perform other related
  duties as assigned.
  

QUALIFICATIONS

Education and
Experience

• An associate degree in
  computer or electrical engineering, computer science, cyber or information
  security, or related field.
  
• 4+ years of experience
  with information technology, up to two years of related education may be
  considered as experience.
  
• Proven experience with
  security concepts and technologies.
  

Licenses and
Certifications

• Current vendor
  certifications for operating and managing solutions in company’s technology
  stack or relevant industry experience is required.
  
• Successful completion
  of an employment background check including criminal and financial history.
  

Required Skills:

• Experience with three
  or more of the following:
  
• Network and host
  firewalls
  
• Endpoint detection and
  response solutions
  
• Security information
  and event management
  
• Vulnerability
  management
  
• Email security
  solutions
  
• Network architecture
  
• Microsoft server and
  desktop operating systems
  
• Experience with common
  scripting and automation languages, such as PowerShell or Python.
  
• Experience with
  implementing, securing, and configuring solutions according to industry and
  vendor best practices.
  
• Knowledge and
  experience with common security frameworks and controls including NIST CSF or
  CIS CSC.
  
• Knowledge of service
  management concepts for IT and/or security operations and related standards.
  
• Proficiency with
  business collaboration tools such as Microsoft Office applications.
  
• Demonstrates attention
  to detail.
  
• Exceptional
  organizational and time/task management skills.
  
• Self-starter with the
  ability to perform with little or no direct supervision and takes initiative to
  improves processes.
  
• Excellent
  communication skills in working with technical and non-technical people, and
  the ability to develop and maintain collaborative relations among all levels of
  an organization.
  
• Treats people with
  respect; Works with integrity and ethically; Upholds organizational values.
  
• Follows policies and
  procedures; Completes administrative tasks correctly and on time; Supports
  organization's goals and values.
  
• Demonstrates accuracy
  and thoroughness; Looks for ways to improve and promote quality; Applies
  feedback to improve performance; Monitors own work to ensure quality.
  

JOB REQUIREMENTS

• Should be willing to
  accept a long-term work-from-home arrangement.
  
• Standard work hours
  are Monday through Friday from 8:00 AM to 5:00 PM (CST) following US Time Zone.
  Hours may vary and include nights, weekends, and holidays.