Shipping Coordinator

Our client is a leading industry supplier of homewares, kitchenware, gifting, specialty toys, and artificial plants. It is a powerhouse wholesaler in Australia and New Zealand. Their brands and product ranges are synonymous with sophisticated designs, innovative products, and friendly customer service.

They are now looking to hire a Shipping Coordinator who will manage and track shipments from vendor dispatch through to warehouse delivery, ensuring accurate data entry, timely communication, and smooth coordination between freight forwarders, suppliers, and internal teams.

Job Responsibilities:

• Coordinate deliveries with freight forwarders and warehouse teams weekly.
• Create and manage shipments in AX, including PO allocation and shipment journal distribution.
• Update shipment details, vessel schedules, and booking information in AX, especially during peak seasons.
• Communicate delays exceeding seven days to the sales team and update relevant stakeholders.
• Manage short-shipped items and reconcile inventory upon receipt.
• Prepare, review, and follow up on HOLD and CHR booking reports weekly.
• Request and track vendor documentation and ensure compliance with customs clearance requirements.
• Identify and report discrepancies such as extras, shorts, or damages, updating the delivery report and shipment costing.
• Calculate and report freight and additional container-related charges for Finance approval.
• Generate and share daily and weekly shipment status reports to maintain visibility across teams.
• Participate in weekly scrums, monthly meetings, and cross-functional updates.

• Prior experience in shipping coordination, logistics, or supply chain operations.
• Proficiency in Microsoft Office, particularly Excel (Intermediate level).
• Experience with ERP systems (AX2009 preferred).
• Strong understanding of freight documentation and customs clearance procedures.
• Excellent attention to detail, organisational skills, and accuracy in data management.
• Strong communication and stakeholder management skills.
• Ability to handle high-volume tasks and meet deadlines during peak operational periods.
• Proficient in written and verbal English; Mandarin proficiency is an advantage.

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)