Support Specialist

Hiring Filipino and Philippine-based professionals only!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT). 

Visit our website: https://www.wingz.com/

Job Summary:

We’re hiring a Support Specialist who’s ready to jumpstart or grow their career in customer service. This role is fast-paced and requires someone who can handle phone calls, live chats, and emails simultaneously. The ideal candidate is adaptable, thrives under pressure, and is eager to learn multiple complex processes and protocols unique to our clients. If you’re someone who can work independently, communicate effectively with a team, and is motivated by growth opportunities in a remote setup, we’d love to have you onboard!

• Work Schedule:  US Hours (EST)
• Work Setup:  Remote | Independent Contractor
• Employment Type:  Full-Time | Long-Term Opportunity
• Fixed Salary: USD 900/ Month
• Perks:  10 PTO days + HMO (after probation)
• Payout:  Semi-Monthly
• Equipment:  Self-Provided

• Minimum of 3 years of experience as a customer support representative with a solid background in handling calls, emails, and chat.
• Strong verbal communication skills in English, with a clear Philippine accent.
• Flexible and able to handle multiple tasks across various customer support channels.
• Ability to thrive in a fast-paced environment, managing stress and challenges effectively.
• Strong team player with the ability to collaborate and communicate openly with colleagues.
• Independent and self-motivated, able to work remotely with minimal supervision.
• Driven to grow professionally and take on new responsibilities.