Training Specialist

About Us

BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Position Overview:
First Digital Finance Corporation is seeking a highly motivated and results-oriented Training Specialist to join our dynamic team. In this role, you will be instrumental in developing and delivering high-quality training programs that enhance employee skills and knowledge, with a focus on BillEase operations, particularly Customer Service and Credit. You will work closely with training managers and department heads to identify training needs, develop engaging learning materials, and measure the effectiveness of training initiatives.

Key Responsibilities:

• Training Program Development & Delivery:
  • Assist in the design and development of comprehensive training programs, including:

    • Needs analysis and instructional design

    • Development of engaging training materials (e.g., presentations, manuals, videos, simulations)

    • Creation of assessments and evaluations to measure learning outcomes

  • Deliver engaging and interactive training sessions (both in-person and online) to employees at all levels.

  • Maintain accurate records of training attendance, completion, and evaluation results.

• Training Support & Administration:

  • Schedule and coordinate training sessions, including logistics and participant registration.

  • Provide ongoing support to employees and managers regarding training-related concerns and issues.

  • Assist in the administration of existing training programs, including updating materials and maintaining training records.

• Performance Support & Improvement:

  • Collaborate with department managers to identify and address employee training needs.

  • Analyze training data to identify areas for improvement and make recommendations for program enhancements.

• Compliance & Quality Assurance:

  • Ensure all training programs comply with relevant regulations and company policies.

  • Maintain high-quality training standards and continuously seek opportunities for improvement.

Qualifications:

• Bachelor's degree in Education, Human Resources, Business Administration, or a related field.

• 1 year of experience in training or instructional design is preferred, but not required. Fresh graduates are encouraged to apply.

• Passion for learning and a desire to contribute to employee development.

Skills:

• Excellent written and verbal communication, presentation, and interpersonal skills.

• Strong organizational, time management, and problem-solving skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and learning management systems (LMS) and Google Workspace.

• Strong analytical and data analysis skills.

• Attention to detail.

• Ability to work independently and as part of a team

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By submitting your application, you authorize BillEase to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.