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Virtual Medical Receptionist - OB GYN

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Job Description - Virtual Medical Receptionist - OB GYN

Overview:


We’re looking for a reliable and detail-oriented Virtual Medical Receptioist with GYN experience to join our healthcare team. The ideal candidate will be comfortable managing patient scheduling, handling phone communications, and performing insurance verification while maintaining a warm, professional patient experience.

Key Responsibilities

  • Manage front desk operations including answering phones, taking messages, and routing calls through Nextiva.
  • Schedule and confirm patient appointments, follow-ups, and procedures.
  • Perform insurance verification and update patient information in AthenaHealth (Athena) EMR system.
  • Greet patients and assist with check-in/check-out processes.
  • Communicate professionally with patients, providers, and insurance representatives.
  • Maintain patient confidentiality and ensure accuracy of all front-office documentation.
  • Support other administrative and clinical staff as needed.

Requirements

  • 1+ year experience in a front office or medical administrative role.
  • Prior experience in OB-GYN or women’s health practice required
  • Proficiency in AthenaHealth EMR and Nextiva phone system.
  • Strong knowledge of medical terminology and insurance processes.
  • Familiarity with patient scheduling protocols and medical billing basics.
  • Strong customer service mindset and ability to work in a fast-paced environment.
  • Excellent communication, multitasking, and organizational skills.
  • Must be able to work EST hours.
Original job Virtual Medical Receptionist - OB GYN posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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