Rep Assoc, Customer Service

Company : Onsemi

Job Type : Full Time

Muntinlupa, Philippines

Job Description - Rep Assoc, Customer Service

Description

Primary interface of onsemi to external customers, and vice versa.

This person has the responsibility to process customers' orders, and coordinate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.

Independently answers correspondences, requests, and handles complaints and product returns.

Has great impact to Customer Experience.

Responsibilities

Primary interface of onsemi to external customers, and vice versa.

This person has the responsibility to process customers' orders, and coordinate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.

Independently answers correspondences, requests, and handles complaints and product returns.

Qualifications

Graduate of any 4 or 5 year college degree with high relations to business management and/or any related engineering field.

Knowledge on order management and basic semiconductor process and terminologies are advantages.

This person must be able to maintain a positive, empathetic, and professional attitude towards customers at all times, respond timely and accurately to customer inquiries.

Background on problem solving, analytical and negotiation skills.

High on communications skills.

Experience on Salesforce as Customer Relations Management tool an advantage.

Flexible to work on shifts schedules.

Original job Rep Assoc, Customer Service posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Rep Associate, Customer Service Jobs in the Philippines

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Rep Assoc, Customer Service

Job Description - Rep Assoc, Customer Service

Similar Rep Associate, Customer Service Jobs in the Philippines

Mobile Apps