Reporting and Analytics Analyst - Pampanga

**Job Title:**

Analyst, Reporting and Analytics (Data Visualization Team Lead)

**Location:**

Clark, Pampanga (Onsite)

**Position Overview:**

TASQ is seeking a highly capable and proactive Data Visualization Analyst/Team Lead with extensive experience managing large datasets and developing impactful business intelligence dashboards. The ideal candidate will be skilled in Looker BI and familiar with other BI tools such as Power BI, QlikView, Tableau, and iDashboards. The initial pre-screening interview will be conducted via phone.

This pivotal role demands advanced expertise in data visualization and the ability to produce high-quality dashboards from multiple data sources. You will serve as the subject matter expert for client delivery teams, providing guidance, training, and mentorship on best practices in data visualization.

The successful candidate should be self-motivated, innovative, and adept at engaging with stakeholders to address business challenges through data. A passion for transforming complex data into clear, actionable insights is essential.

**Main Responsibilities:**

- Collaborate with internal teams and clients to understand business objectives, key performance indicators (KPIs), existing reports, and raw data sources

- Determine critical business metrics and select optimal visual representations

- Design and develop intuitive, visually compelling dashboards using Looker BI and other tools as necessary

- Create user-friendly interfaces that facilitate easy data interpretation and decision-making

- Provide training and share best practices in dashboard design with team members

- Act as the main contact for tool-related issues and troubleshooting

- Keep abreast of new software features and ensure alignment with technical architecture

- Verify that dashboards meet business requirements and expectations

**Essential Skills and Qualifications:**

- Over 5 years of experience in Reporting & Analytics, with more than 3 years actively building dashboards in Looker BI from diverse data sources (e.g., GCP, Excel, SharePoint, databases)

- Strong expertise in advanced Excel charting techniques (e.g., dynamic graphs, waterfall charts, multi-axis charts)

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

- Experience in at least one industry domain (e.g., Retail, Telecom) or business function (e.g., Finance, HR, Sales, Operations)

- Excellent communication and interpersonal skills, capable of collaborating effectively with stakeholders and understanding business needs

**Preferred Skills:**

- Experience with other visualization platforms such as Power BI, QlikView, MicroStrategy, or iDashboards

- Knowledge of SQL and relational database concepts

- Familiarity with Power BI infrastructure, including security and system management

- Ability to work independently with minimal supervision

- Background in data analysis or database support

**Qualifications:**

- Bachelors degree in Computer Science, Statistics, Mathematics, or related field (preferred)

- At least 3 years of experience in a BPO environment

- Minimum of 4 years in Reporting & Analytics, with at least 3 years of hands-on dashboard development experience using Looker BI or Power BI

- Willingness to work onsite in Clark, Pampanga