Reports Analyst (OPEX) ISTA

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Reports Analyst to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

Data Support:

• Handle maintenance and update up to level 2 requests from the ticketing system
• Assist in the development of simple dashboards or visualizations to communicate key data points effectively
• Collaborate with team members and stakeholders to understand and fulfill reporting requirements
• Maintain accurate records and documentation related to data analysis and reporting activities

Data Gathering & Maintenance:

• Gather and organize data from various sources, including databases, spreadsheets, and other relevant systems
• Data Maintenance: Perform basic data cleaning and deduplication tasks
• Identify and resolve minor data inconsistencies.

Data Analysis & Reporting:

• Create and maintain reports using spreadsheets (Excel, Google Sheets) and basic reporting tools
• Utilize intermediate Excel/Google Sheets functions (VLOOKUP, SUMIF, pivot tables) for data analysis
• Create basic charts and graphs (bar charts, pie charts, line graphs) to visualize data
• Prepare and present data findings in a clear and concise manner

• Bachelor's Degree in any field
• 0-1 years of experience in data entry, administrative support, or a related field preferred
• Proficiency in Microsoft Excel & Google Sheets
• Strong skills in basic Excel functions (formulas, sorting, filtering, basic charts)
• Familiarity with Google Sheets, including the Query function
• Basic data cleaning, deduplication, and validation skills
• Meticulous attention to detail and accuracy in data handling
• Good verbal and written English skills
• Ability to identify and resolve basic data-related issues
• Willing to work onsite in Buendia, Makati or Shaw Boulevard, Mandaluyong
• Amenable working night shift

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment to You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives