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Retention Marketing Strategist (CRO)- Full Remote- US Based Company

Job Description - Retention Marketing Strategist (CRO)- Full Remote- US Based Company

  • Join a top Shopify Agency with over a decade of experience. With a presence in New York City and Denver, they specialize in custom-building, enhancing, and optimizing e-commerce websites for brands on Shopify and Shopify Plus. From personalized growth recommendations to purposeful design choices, they help brands create intuitive, engaging, and high-converting online stores. 
 

Work Conditions

  • Your workstation is set up in a safe and secure location at home with stable and reliable internet, not less than 25 Mbps (constant).
  • 12:00 AM to 9:00 AM Philippines Time, Monday to Friday. (The shift is flexible after the probation period)
  • Resting during Philippine Holidays.
 

Benefits 

  • 20 combined SL/VLs per year accrued from day one.
  • Government-mandated benefits.
  • Paid Philippines public holidays.
  • 13th month bonus.
  • 500 PHP internet allowance.
 

About the Role

This role reports directly to the CEO & Creative Director, who is based in New York. As the E-commerce Conversion Rate Optimization (CRO) & Strategy Expert, you will collaborate closely with leadership to drive the growth and success of CRO services. You will play a pivotal role in shaping optimization strategies, working alongside design and development teams, and ensuring that clients achieve measurable improvements in their e-commerce performance.

 

Key Responsibilities

  • Develop and execute data-driven CRO strategies to optimize website performance and increase conversions.
  • Analyze website traffic, user behavior, and conversion funnels using tools like Google Analytics and heatmaps.
  • Design, implement, and evaluate A/B and multivariate tests to enhance UX and conversions.
  • Work closely with marketing, design, and development teams to align CRO strategies with business goals.
  • Leverage tools such as Convert.com, Visually.io, Rebuy, and Heatmap tools for optimization.
  • Provide detailed reports, insights, and actionable recommendations to improve conversions continuously.
  • Stay updated with industry trends, UX best practices, and emerging CRO techniques.
  • Pitch and promote CRO services to potential clients, demonstrating their value and impact.
 Required Experience & Skills
  • Minimum 3 years of experience as a Retention Strategist, Email marketing strategist, SMS marketing strategist, CRO Specialist or a similar role.
  • Expertise in heatmap/session recording tools or similar.
  • Strong knowledge of Shopify and e-commerce platforms.
  • Hands-on experience with A/B testing, conversion tracking, and web analytics.
  • Ability to analyze complex data and turn insights into clear, actionable strategies.
  • Self-starter with strong time management and organizational skills.
Nice to Have
  • Expertise in CRO tools such as Convert.com, Visually.io or Rebuy.
  • Familiarity with Retention Marketing platforms such as Klaviyo, Attentive, Yotpo, Okendo, and ReCharge is a strong plus.
  • Experience with Web Design tools and principles, especially Figma or designing for eCommerce UX/UI.
  • Exposure to loyalty programs, SMS/email marketing, or lifecycle strategy.

What’s Next?

Ready to make a move? Hit Apply, attach your CV, and share your story through our quick questionnaire.

As this is an urgent requirement, if you want to fast-track your application, please email Andrea Pérez at [email protected] and connect with Andrea on LinkedIn.


Please note that you must be a Filipino citizen and submit your application in English.


 
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