Revenue Cycle Management Director

Job Expectations:

• Position Type: Experienced - Head/Director
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Hybrid (4 days onsite per week) - Bridgetowne Ortigas, Pasig
• Work Schedule: Weekdays; Mid Shift
• Industry: Global Accounting Firm

About the Job:

We are looking for an experienced Revenue Cycle Managed Services Director to join our client's team and lead end-to-end healthcare revenue cycle operations, with a strong focus on clinical denials management and hospital billing. In this role, you will set the strategic direction for client engagements, drive business growth, and oversee large-scale operational performance improvements across revenue cycle functions. You will play a key leadership role in managing cross-functional teams, strengthening client relationships, and ensuring service excellence in denial prevention, appeals management, reimbursement optimization, and hospital billing operations. This position offers the opportunity to shape strategy, mentor future leaders, and deliver innovative solutions that improve client outcomes, financial performance, and operational efficiency.

Key Responsibilities:

• Define and lead the strategic direction for healthcare revenue cycle managed services engagements.
• Oversee end-to-end revenue cycle operations to ensure efficiency, accuracy, and compliance.
• Lead and manage cross-functional teams to deliver high-quality client solutions and operational excellence.
• Drive business growth by identifying opportunities for revenue enhancement and service expansion.
• Build and maintain strong client relationships, ensuring high levels of client satisfaction and trust.
• Analyze performance metrics and operational data to identify gaps and implement process improvements.
• Develop and mentor future leaders while fostering a culture of accountability and collaboration.
• Promote innovation and the use of technology to improve operational processes and productivity.
• Ensure adherence to healthcare regulations, industry standards, and organizational policies.

Qualifications:

• Bachelor's Degree in Accounting, Business Administration, or a related field.
• 14+ years of solid experience in revenue cycle management and healthcare operations.
• Strong expertise in end-to-end healthcare revenue cycle processes.
• Proven leadership experience managing large teams and complex client engagements.
• Medical coding experience and relevant coding certifications (e.g., CPC, CCS) are a strong advantage.
• Strong background in driving operational efficiency, financial performance, and service excellence.
• Experience using data analytics to support decision-making and performance improvement.
• Ability to influence stakeholders and drive strategic initiatives in a dynamic environment.
• Possesses excellent interpersonal and communication (written & verbal) skills.
• Can start immediately, if possible.

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