Revenue Cycle Management | US Healthcare Insurance | Get a 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Manage the complete lifecycle of medical claims, including submission, tracking, follow-up, and resolution
• Review and submit claims accurately and in a timely manner
• Investigate, correct, and resubmit rejected or denied claims
• Analyze claim denials and determine appropriate corrective action
• Communicate with insurance companies to resolve claim issues and secure reimbursement
• Ensure compliance with payer guidelines and billing regulations
• Maintain accurate documentation of claim activity and resolution status
• Collaborate with internal teams to gather necessary information for claim corrections

• 1 - 2 years BPO experience handling a US Healthcare Insurance
• Familiar with RCM (Revenue Cycle Management)
• Good working knowledge with Medical Billing and Coding
• Excellent verbal & written English skills 
• Ability to display empathy and patience in addressing customer concerns 
• Strong problem-solving skills 
• Adaptability to a changing work environment  
• Ability to remain calm under pressure 
• Proficiency in using computer systems & relevant software 
• Willing to work onsite in Makati or Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives