Risk Compliance and Governance Analyst

• Provide oversight and implementation of the various compliance control measures at a site level.
• Ensure regular compliance activities are carried out in a planned & seamless manner on Daily/Weekly & monthly basis.
• Responsible for building, developing & maintaining effective relationships with Key stakeholders in Operations and support functions.
• Demonstrate commitment to personal development for self and team
• Create, maintain and test business continuity plans at account level
• Act as reference point for all the compliance activities and provide continuous support to the Operations team.
• Enforce ISMS policies and procedures for meeting ISO27001 standards for existing account and any proposed solution for new business
• Ensure policies, processes and standards are in place to identify, assess, measure, manage and report risks
• Work & coordinate with all the stakeholders for all client audits & Wipro internal audits.
• Ensure reporting timelines are met as per requirement on the daily, weekly & monthly basis.

• Good knowledge of Risk Management and Controls
• Strong influencing and interpersonal skills
• Fluent in oral and written communication, especially in English
• Excellent cross-cultural sensitivity
• Prior experience in handling Information Security and Risk Management and Compliance will be an advantage.
• Analytical / Creativity ability to resolve complex problems and/or identify alternatives where established procedures may not exist
• Decisive and able to take sound judgment calls consistently
• Should have understanding and experience in operations and Quality processes
• Education and Professional Qualification
• Science/Commerce/Engineering Graduate
• Ready to work from the office location; support other locations & flexible for shift when needed

Customer Service( Reservation)