Sale Support

Job Summary

We are looking for a highly organized and detail-oriented Sales Support to strengthen our fintech sales team. This role ensures seamless application and onboarding processes for clients, coordinates with Product and Sales Operations teams, and provides day-to-day issue resolution. By equipping the sales team with the right tools, processes, and resources, the Sales Operations Support Associate plays a vital role in enabling business growth and delivering a smooth customer journey in a fast-paced digital finance environment.

Key Responsibilities

• Provide administrative and operational support to the sales team, particularly on application and onboarding-related concerns.

• Coordinate with Product and Sales Operations teams to ensure smooth application and order processing, tracking, and completion.

• Handle day-to-day issue resolution and escalation management, ensuring timely responses and effective solutions.

• Support sales enablement by ensuring the team has access to fintech-specific tools, processes, and resources to achieve business targets.

• Monitor and track application workflows, identifying bottlenecks and recommending process improvements.

• Maintain accurate records and reports on application status, issue resolution, and operational performance.

• Collaborate with cross-functional teams to streamline digital processes and enhance customer and partner experience.

Qualifications

• Bachelor’s degree in Business Administration, Management, Finance, or related field.

• 1–3 years of experience in sales support, operations, or administrative roles.

• Experience in fintech, banking, lending, or financial services is strongly preferred.

• Strong organizational and coordination skills with attention to detail.

• Excellent communication and interpersonal skills.

• Ability to manage multiple tasks in a fast-paced, tech-driven environment.

• Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

Why Join Us

• Be part of a fast-growing fintech company driving innovation in digital financial services.

• Gain exposure to sales operations and cross-functional collaboration in a tech-enabled environment.

• Opportunity to contribute directly to business growth and customer success.

• Competitive compensation and benefits package.