Sales Admin & Operations Specialist

Job Summary

We are a growing and dynamic global outsourcing firm headquartered in the US seeking a self -starter, tech-savvy, and highly organized Sales Admin & Operations Specialist to support and eventually lead our Sales Administration function.

This is a high-ownership, growth-focused role ideal for someone who is excited to take initiative, drive operational excellence, and grow into a leadership position within the Sales and Marketing teams. You’ll play a key role in supporting and optimizing how our Sales team functions daily—managing tools, data, processes, and special projects in a tech-forward environment.

Responsibilities: 

• Oversee Sales Administration, ensuring smooth daily operations, documentation upkeep, and campaign support
• Manage CRM and related tools (e.g., HubSpot or similar): maintain clean data, automate workflows, and support KPI tracking
• Develop and maintain dashboards, reports, and performance trackers for sales campaigns and team metrics
• Serve as a liaison between Sales and Technology, helping to identify gaps and implement smart tech and AI-powered solutions
• Coordinate across departments (Marketing, Recruiting, Operations) to align on project timelines, deliverables, and cross-functional needs
• Run light outbound campaigns using automation platforms—primarily LinkedIn tools—to support Sales team outreach
• Support special projects tied to revenue generation, sales ops, and marketing initiatives
• Create and manage internal documentation, including SOPs, training materials, and playbooks
• Champion new technology: evaluate, test, and implement tools (including AI) that improve productivity, automation, and reporting
• Contribute to sales support tasks, including research, scheduling, lead list management, and creating client-facing materials
• Identify and solve operational challenges proactively, with minimal oversight
• Grow into a leadership role within Sales or Marketing as the company scales

Qualifications: 

• Excellent English communication skills—both written and spoken—with the confidence to work directly with U.S.-based teams and clients
• Highly organized and proactive, with strong project management skills and the ability to handle multiple initiatives independently
• Technically savvy, with a strong command of Google Workspace (especially Sheets with advanced functions, Slides, and Docs)
• Experience using CRM systems or similar tools to manage workflows, data, and reporting (HubSpot experience a plus)
• Quick to learn and apply AI tools, automation platforms, and new software systems
• Strong attention to detail and an analytical mindset
• Able to think independently, make smart decisions, and solve problems without heavy oversight
• 3+ years’ experience in virtual assistant, sales operations, or project coordination roles (BPO experience preferred)
• Bonus: Prior experience supporting a Sales or Sales Enablement team