Job Description - Sales Admin/3 yrs experience/Salary 18000 - 21000/Makati
Requirements:- Associate's or bachelor's degree preferred.- Proven experience in administra ve or support roles, preferably in a sales environment.- Excellent communica on and interpersonal skills.- Proficiency in using CRM so ware and Microso Office Suite (Word, Excel, PowerPoint, Outlook).- Strong organiza onal skills with the ability to mul task and priori ze effec vely.- Aten on to detail and accuracy in data entry and record keeping.- Customer-focused mindset with the ability to handle customer inquiries and concerns professionally.- Problem-solving skills and the ability to work under pressure.- Strong teamwork and collabora on skills.Responsibilities:1. Order Processing:- Receive and process sales orders from customers, ensuring accuracy and completeness.- Coordinate with various departments to ensure mely order fulfillment and delivery.- Track orders to ensure on- me delivery and resolve any issues that may arise.2. Customer Communica on:- Act as a point of contact for customer inquiries, addressing ques ons and concerns promptly andprofessionally.- Provide product informa on, pricing details, and order status updates to customers.- Assist in resolving customer complaints and issues in a mely manner.3. Sales Support:- Prepare sales quotes, proposals, and contracts based on the input from sales representa ves.- Assist in preparing sales presenta ons and materials for client mee ngs.- Maintain a clear and organized record of sales-related documents and communica ons.4. Data Entry and Record Keeping:- Maintain accurate and up-to-date customer and sales records in the CRM (Customer Rela onshipManagement) system.- Enter sales data, update customer informa on, and track sales ac vi es.5. Repor ng:- Generate regular and ad-hoc sales reports for management and the sales team, providing insightsinto performance, trends, and opportuni es.6. Administra ve Tasks:- Manage calendars and schedules for sales representa ves, arranging appointments and mee ngs asneeded.- Handle administra ve tasks such as filing, faxing, mailing, and correspondence.7. Inventory Management:- Assist in monitoring inventory levels and coordina ng with the inventory team to ensure productavailability for orders.8. Sales Team Coordina on:- Collaborate with sales representa ves to ensure they have the necessary materials and informa onto effec vely engage with customers.- Facilitate communica on and coordina on between sales and other departments, such as marke ngand finance.9. Training and Onboarding:- Assist in training new sales team members on administra ve processes and CRM system usage.
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