Sales Assistant - #34477

This is your chance to be part of a rising ICT start-up and make an impact while working with innovative companies across multiple sectors.

Company Profile

Our client is a dynamic Information and Communications Technology (ICT) company formed by an experienced and dedicated team of Engineers and Sales Executives. It is committed. They are committed to delivering excellent products and services to every customer. Our client brings their professional expertise in IT and communications to help customers in public safety, security, commerce, hospitality, local government and other industries.

Duties & Responsibilities

Sales Support:

• Assist the sales team with lead generation, prospecting, and follow-ups.
• Prepare and send quotes, proposals, and sales contracts.
• Maintain and update the CRM system with customer interactions and sales data.

Customer Service:

• Respond to customer inquiries via phone, email, or chat regarding products/services.
• Provide product information, pricing, and technical specifications.
• Resolve customer complaints and escalate issues when necessary.

Order Processing & Logistics:

• Process sales orders, invoices, and track deliveries.
• Coordinate with logistics and inventory teams to ensure timely fulfillment.

Administrative Tasks:

• Schedule meetings, demos, and sales appointments.
• Prepare sales reports, presentations, and performance analytics.
• Assist in organizing marketing campaigns and sales events.

Market Research:

• Monitor competitors, industry trends, and customer feedback.
• Gather data to identify potential sales opportunities.

Must-Have Skills / Qualifications:

• Diploma or Degree in Business Administration, Marketing, IT, or related program
• At least 3 years of experience in sales administration and client retention.
• Amenability to Work onsite and do field work.

Preferred Skills and Qualifications (Nice-to-have)

• Experience in ICT industry is desirable but not required. The role is open to candidates from other industries (i.e Telecommunications, Electronic Retail, and IT Solutions)
• Familiarity with ICT products is nice to have
  

Behavioral Competencies:

• Strong communication (written & verbal).
• Organizational and multitasking abilities.
• Problem-solving and a customer-oriented mindset.

Job Type: Full-Time Permanent

Schedule: Monday to Friday-9AM to 5PM (Manila Time) - Inclusive of 1-hour break

Location: Mandaluyong City, Philippines

Industry: ICT Distribution