Sales Coordinator - Inside Sales (Onsite: Cebu and Manila)

Company Profile

Our client is a leading manufacturer in synchronized clock systems and time zone clocks. Our innovative products and systems are installed in education, healthcare, transportation, corporate, and government facilities worldwide. They are recognized for their outstanding customer service and cutting-edge technology in the advanced timing system industry.

They are a world leader in the engineering & manufacturing of synchronized clock systems. All their clocks are engineered and assembled in the United States at our main headquarters in Warminster, Pennsylvania.

Our client’s clocks can be found in schools, hospitals, universities, manufacturing plants, courtrooms, business complexes, hotels, transportation facilities, and many other institutions throughout the United States and all over the world.

We’re committed to providing reliable, high-quality products with top notch customer support.

Job Overview

Our client is seeking a dynamic, organized, and technically capable Sales Coordinator / Inside Sales professional to join their sales team and play a key role in supporting and driving their sales operations.

The ideal candidate is detail-oriented, customer-focused, and able to clearly understand and communicate technical concepts. This position is essential for maintaining high customer satisfaction and ensuring smooth coordination between customers, sales, and internal departments.

Duties and Responsibilities:

Quotation & Inside Sales Support

• Prepare accurate, timely quotations based on customer inquiries, pricing guidelines, and product specifications.
• Support inside sales efforts by following up on leads, identifying opportunities, and maintaining customer engagement.
• Assist in preparing sales proposals, presentations, and technical sales materials.

Customer Communication & Support

• Respond promptly to customer inquiries via email or other communication channels.
• Provide detailed product information, technical guidance, and general support to customers and prospects.
• Follow up on outstanding quotes, leads, and inquiries to support sales conversions.

Product & Technical Knowledge

• Support the sales team with product demos and presentations by clearly explaining features, benefits, and technical details.
• Coordinate with engineering or technical teams to address customer questions or resolve technical issues.

Order Processing & Coordination

• Assist with reviewing and processing sales orders for accuracy and completeness.
• Ensure all order details align with customer requirements and internal standards.

CRM & Administrative Management

• Maintain and update CRM records, including customer profiles, activity logs, opportunities, and pipelines.
• Support the sales team with meeting coordination, scheduling, and calendar management.

• Minimum of 2–3 years of related experience in technical sales, inside sales, or as a sales coordinator
• International sales experience is preferred, but local experience may be considered if the candidate has the required skills
• Technical knowledge is required, with the ability to understand engineering or electronic concepts
• Engineering degree is a plus
• Strong written and verbal communication skills
• Highly organized with excellent attention to detail
• Proficient in CRM systems and standard office software (Excel, Word, PowerPoint)
• Ability to work on-site in Cebu or Manila and align with U.S. business hours (night shift)

Job Type: Direct Employment

Employment Type: Full-time

Location: Onsite

Work Schedule: Monday to Friday

9:00 PM to 6:00 AM Philippine Time (8:30 AM - 5:00 PM EST)

Industry: Appliances, Electrical, and Electronics Manufacturing