Sales Development Representative

Job Duties

• Exemplary demonstration of our values in all areas of performance.
• Identify and research potential leads through various channels such as cold calling, cold emailing, social media outreach, and online research.
• Assess the suitability of leads to determine their potential as qualified prospects.
• Initiate contact with leads with targeted communication, generate interest in our products and services.
• Build relationships with leads, provide relevant information, address queries, and guide on sales process.
• Schedule appointments or demonstrations for Account Managers with qualified leads who have interest in learning more about our products.
• Maintain up-to-date records of prospecting activities and lead interactions in Salesforce, track progress and effectively manage pipeline.
• Coordinate with Account Managers on seamless handoff of qualified leads and provide essential information to facilitate successful sales conversations.
• Provide feedback on insights gained from lead interactions to optimize lead generation strategies and improve targeting efforts through marketing.
• Stay updated on industry trends, market dynamics, and product knowledge.
• Meet or exceed KPIs such as lead generation targets, conversion rates, and activity metrics.
• Gather feedback from leads: needs, pain points, and preferences to inform product development, marketing strategies, and sales approaches.
• Collaborate with all departments to align lead generation efforts with broader company goals.
• Serve as a positive and professional ambassador for the company, maintaining a strong brand image and fostering positive relationships with leads and potential customers.
• Other duties as assigned.

Required experience:

• 1 year minimum experience in previous internship or industrial sales experience
• Education: Bachelors degree in Marketing, Business Administration, or a technical field with sales experience.
• Long-term interest in a client-facing sales career
• Competitive spirit and the drive for results
• Exemplary problem-solving skills and the resourceful ability to take initiative
• Coachable and enjoys learning in a fast-paced sales environment