Sales Development Representative (Mandarin Speaker)

Essential Duties and Responsibilities: Additional duties may be assigned by management.

• Use company systems to create live transfers and appointments with in-house leads.
• Communicate services effectively and professionally.
• Develop and apply strong sales methods and rebuttals.
• Learn Medicare basics and the insurance products we offer.
• Implement feedback and coaching for immediate improvement.
• Build rapport and keep clients engaged in sales conversations.
• Adhere to all CMS phone/email compliance.
• Handle outbound and inbound calling projects.
• Transfer viable leads to the sales team.
• Perform light intake of prospect and client data.

Daily Duties:

• Learn Medicare rules and maintain CMS compliance.
• Use technology tools: Salesforce CRM, dialer system, Microsoft Teams.
• Work in a fast-paced environment assisting people with Medicare.
• Place 200-250 outbound calls daily with provided leads.
• Take inbound and transfer calls when qualified.

• Previous experiences in sales, knowledge of the sales cycle
• Manage rebuttals, proactive, willingness to negotiate
• Computer Skills and salesforce knowledge
• Speaks clearly, listens, clarifies, responds well to questions. (Speak Fluent English and Mandarin)
• Follows policies, completes tasks on time, supports organizational goals.
• Approaches others tactfully, reacts well under pressure, treats others with respect, follows through on commitments.
• Monitors work to ensure accuracy and thoroughness.
• Meets productivity standards, completes work timely, strives to increase productivity.
• Attendance/Punctuality
• Follows instructions, takes responsibility, keeps commitments, notifies if an alternate plan is needed.

Schedule: Monday to Friday de 11:00 a 20:00 CST Weekends Off