Sales Experience Specialist

As a Sales Experience Specialist, you will play a key role in engaging with customers, addressing their needs, and providing effective solutions. Through clear communication and excellent service, you will build strong relationships and contribute to a positive customer experience.

Requirements

• Manage inbound and outbound calls with professionalism and empathy.
  
• Identify customer needs and recommend suitable products or services
  
• Collaborate with internal teams to resolve customer concerns and enhance overall experience.
  
• Proven experience as a Customer Service Representative (minimum 1–2 years preferred
  
• Demonstrated ability to handle both inbound and outbound calls effectively.
  
• Excellent communication skills (spoken and written).
  
• Strong problem-solving skills and the ability to think on your feet.
  
• A customer-focused mindset with a talent for building relationships.
  
• Comfortable working independently during night shifts.
  

Benefits

• Attractive salary and benefits, Work-life balance, fun and professional working environment
  

• An open and honest culture where people are valued, treated fairly and trusted and empowered.
  

• 13th-month pay bonus.
  

• HMO upon regularization – with 150K MBL per Illness under Regular Private Room with inclusion of Dental, Life and Accident Insurance.
  

• Paid leave
  

• Free-flowing coffee and hot chocolate
  

• Company events and employee engagement
  

• Opportunities for professional development and growth.
  

• Cozy pantry area with fun and engaging entertainment area.
  

• Excellent office location in San Pedro City Laguna.