Job Description - Sales Representative - Build Your Career in Auto Retail
Who are we seeking?
If you’re ready to kickstart a rewarding career in sales, this is your chance to shine. As a BDC Sales Representative, you’ll be the first point of contact for customers—sparking meaningful conversations and creating opportunities that drive growth for our dealership clients.
You’re someone who brings energy, confidence, and persistence to every interaction. You know how to listen, ask the right questions, and guide customers toward the right solutions. Whether you’ve worked in sales before or are stepping into it for the first time, your ability to learn quickly, stay organized, and hit goals will set you up for success in this role.
About us
We are hiring on behalf of our client, a leading provider of AI-powered digital solutions in the automotive retail industry. The company is transforming how dealerships connect with customers by delivering scalable, sustainable, and data-driven innovations.
What will you do?
As a BDC Sales Representative, you’ll be at the front line of driving opportunities and building customer relationships. Your role includes:
Lead Generation & Nurturing – Handle inbound inquiries (calls, emails, chats), follow up with prospects, and re-engage leads.
Appointment Setting – Schedule and confirm appointments for dealership sales teams while overcoming objections.
Customer Engagement – Deliver excellent customer service, answer questions, and build strong rapport with potential buyers.
Sales Support – Provide detailed lead information to dealership sales teams and collaborate closely with internal teams.
Learning & Growth – Stay updated on vehicle models, dealership services, and continuously improve communication techniques.
Performance Tracking – Meet daily, weekly, and monthly KPIs for lead handling, appointments, and customer satisfaction.
Hard Skills
Proficiency in CRM or Dealer Management Systems (Salesforce, HubSpot, Tekion, DealerSocket, etc.)
Knowledge of the automotive industry, vehicles types, and dealership processes (strongly preferred)
Strong organizational skills for managing multiple leads and follow-ups
Soft skills
Excellent verbal and written communication (clear, confident, and persuasive)
Strong customer service orientation and ability to build rapport
Results-driven with proven ability to hit or exceed targets
Adaptable and thrives in a fast-paced environment
Experience
Prior automotive knowledge and BDC/dealership experience is a strong advantage
Minimum 1–2 years experience in BDC, call center sales, telemarketing, or customer service (high-volume environment preferred)
Language
Fluency in English (both spoken and written)
What’s in store for you?
Paid leaves and allowances
Opportunities for career advancement and skills training
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