Sales Leadership & Strategy: Own and execute sales strategy to exceed targets, lead business development, close key deals, and collaborate with marketing and operations.
People Management & Coaching (Extensive Requirement): Manage and develop Sales Managers and senior reps, lead hiring and performance, and foster a high-performance team culture.
Goal Setting & Development: Set KPIs, drive performance, and implement development and succession plans.
Operational Excellence & Process Improvement (Core Requirement): Optimize sales processes and pipeline management, improve forecasting accuracy, drive efficiency initiatives, and maintain CRM discipline.
Reporting & Analytics: Analyze sales data and deliver insights to senior leadership for decision-making.
Requirements:
Bachelor's Degree required
Excellent English communication
At least 5 years experience in contact center (B2B/SaaS)
At least 5 years tenure in Managerial role
Strong coaching, goal-setting, and performance management capabilities
Skilled in multitasking/tools and using Google Suite Applications
Experience scaling teams in fast-paced, high-growth environments.
Process Improvement Experience. Sig Sigma Certificate. Kaizen or similar
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