Sales Strategy & Insights Analyst

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About the role 

We are looking for a highly analytical, data-driven Sales Strategy & Insights Analyst  to support our regional sales teams across Singapore, Malaysia, Hong Kong, Philippines, and Taiwan. This role is ideal for someone with 3–4 years of experience in sales operations or business analytics, who enjoys diving into data, building dashboards, and improving how sales teams operate.

You will be part of the Sales Operations team, reporting to the Business Strategy & Operations Senior Manager, and work closely with Sales, Finance, and CRM teams to drive efficiency, accuracy, and insights.

What You’ll Do

• Act as the go-to operations and data partner for our sales teams across multiple markets.

• Own and maintain key reporting dashboards using Salesforce, Looker, and Google Sheets.

• Manage contracting, invoicing, and data alignment processes across Sales and Finance.
  
  Maintain accurate customer and partner master data including CRM hierarchy and legal agreements.
  
  Support the configuration and tracking of sales territories, incentives, and commissions.

• Provide onboarding and training for new sales team members on systems and processes.

• Identify operational inefficiencies and help implement scalable tools and solutions.

• Partner with leadership on strategic projects to enable sales growth.

• 3–4 years of experience in Sales Operations, Business Operations, or a similar role.

• Strong analytical skills — comfortable with Excel (pivot tables, formulas, VLOOKUP, etc.), dashboards, and large datasets.
  
  Proficiency with Salesforce and Looker (or similar BI tools).

• Clear communicator who can translate data into insights.

• Experience in high-growth or tech/startup environments is a plus.

• A proactive, solutions-focused mindset — you love improving how things work.

Please note that Carousell will not ask for payment of any fees nor recruit on social media platforms. Legitimate information regarding career opportunities with Carousell can always be found on our official careers site at careers.carousell.com. If you have encountered any scams or are a victim of such scams, please promptly inform your local police.

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