Sales Support Analyst

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Job Description - Sales Support Analyst

Let’s be #BrilliantTogether

Overview

The ISS STOXX AI Media division comprises a favorably considered set of publications, digital assets, and research known for their editorial integrity, objectivity, and leadership within the industry as well as a conference business in the retirement segment.

We are seeking a Media Sales Support candidate who will provide day to day support to the Media Sales team. The ideal candidate will assist the Media Sales team maintaining opportunities housed in our SalesForce CRM tool. S/He will also ensure billing information is accurate and properly expedited for a seamless order to cash cycle. The workload will evolve as business grows and new systems are introduced.

Responsibilities

  • Provide day-to-day support to the Sales Teams in the preparation and booking of license agreements in Salesforce.
  • Act as point of control to ensure correct booking and documentation of sales in Salesforce based on the signed contracts.
  • Acts as a liaison between Finance and the Sales team.
  • Reconcile Agency orders with our internal reporting systems (Salesforce).
  • Would be client facing in some specific instances (signatures, billing issues, agency issues).
  • Communicates with Digital AdOps team on digital inventory availability and purchases.
  • Participate in various projects within the finance organization.

  • Qualification
    Training & Experience:

  • Salesforce and media industry experience is a plus.
  • Bachelor’s degree in business, finance, accounting, or any equivalent courses.
  • Has 3-5 years’ relevant work experience on the same role or team.
  • Excellent oral and written communication skills, highly organized and detail oriented.
  • Excellent interpersonal skills (proactive personality, highly motivated and can work independently).
  • Effectual organizational skills with the ability to work in a fast-paced environment and meet tight deadlines
  • Experience working with any of the following would be a plus:

  • Experience in Salesforce
  • Media industry experience
  • Work Location & Schedule:

  • Amenable working at Makati City on a night shift schedule (9PM – 6AM, Manila Time) OR on a dayshift schedule (11am- 8pm, Manila Time) - Training during probationary will be on a nightshift (9pm- 6am, Manila Time)
  • Amenable to go on a hybrid working arrangement
  • #LI-MP1

    #ASSOCIATE

    #Finance

    What you can expect from us

    Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

    We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

    Let’s empower, collaborate, and inspire one another. 

    Let’s be #BrilliantTogether .

    About ISS STOXX

    ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

    Visit our website:

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    Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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