Sales Support Associate | CCG

I. PURPOSE

Provide support for daily sales operations by preparing necessary sales documents and assisting with administrative tasks.

II. KEY RESPONSIBILITIES

Sales Support

• Prepare Sales Orders and Purchase Requisitions.


• Track and update Sales Reports, Order statuses, and other important documentation.


• Manage and monitor Expense Reports.


• Coordinate with logistics, suppliers, and clients to ensure timely delivery of products.


• Send training confirmations, event invites, and reminders to clients.


• Compile documents for bidding and accreditation purposes.


• Maintain logs for miscellaneous sales-related information.


• Handle phone orders and client inquiries in the absence of Account Managers.


• Assist in reimbursement, liquidation, and advance processing.


• Ensure proper creation of Master Data for new accounts.


• Manage Training & Exam Vouchers and update Ivanti system reports.


• Collaborate with other departments as required.


• Perform additional tasks as assigned.

Team Support

• Take notes during meetings and share updates with the team.


• Assist in coordinating shipments and deliveries.


• Provide support for individual account sales activities.

III. QUALIFICATIONS

Education

• Bachelor’s degree in any 4-year program.

Experience

• Minimum of 2 years in office or administrative support.


• Strong interpersonal, customer service, and communication skills.


• Ability to work effectively in a team while maintaining professionalism.

Skills & Competencies

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).


• Skilled in reporting, analysis, and document preparation.


• Highly organized, detail-oriented, and able to handle multiple tasks.


• Strong written and verbal communication skills.


• Able to work independently and manage time effectively.


• Flexible, eager to learn, and willing to work beyond standard hours as needed.

IV. WORKING CONDITIONS

• Regular office hours: 8:30 AM – 6:00 PM, Monday to Friday.


• May require overtime depending on workload.