Sales Support Specialist

icon building Company : Emapta
icon briefcase Job Type : Full Time

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Job Description - Sales Support Specialist

Job Description

Unlock Global Opportunities: Sales Support Specialist Role Awaits You!

Are you ready to embark on a journey of growth and international experience without leaving the comfort of your home country? As a Sales Support Specialist, you'll be at the heart of global operations, working with our client’s dynamic team to deliver exceptional service and drive sales success. Experience the thrill of managing communications, organizing tasks, and collaborating with colleagues worldwide—all while enjoying the stability of a full-time, onsite role with flexible day shifts. Join our client and be part of a team that values your attention to detail, communication skills, and proactive approach, supporting you every step of the way.
Whom you’ll work with:
Our client, Aureus Financial, is a prominent wealth coaching, education, and strategic advice business based in Australia. Our client specializes in guiding time-poor professionals and business owners towards their financial goals. They provide expert financial advice, empower clients with the language of money, and offer support to turn aspirations into action. As our client's Sales Support Specialist, you'll be an integral part of their mission to make a positive impact on people's financial futures.
Job Description
As a  Sales Support Specialist , you'll manage incoming and outgoing calls, handle up to 10 email accounts, and maintain clear communication across our team. Engage in vital conversations, schedule video calls, and ensure smooth sales processes. Serve as the CRM Management focal point, efficiently categorize and forward leads, and contribute to the organization's success by aiding in document creation and management. Your impeccable attention to detail and proactive support will play a crucial role in maintaining client relationships and streamlining our sales efforts.
Here’s an overview of your future role:
Employment type: Full-time
Shift: Day (Mon - Fri, 05:00 AM - 02:00 PM)
Work setup: Onsite
What do you need to succeed?
  • Bachelor's degree in Business Administration, Communication, or related field.
  • Minimum 5 years of relevant work experience.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail.
  • Effective time management in a fast-paced environment.
  • Proficiency in communication tools (Teams, WhatsApp for Business, email).
  • Familiarity with CRM management tools, especially
  • Coordination across time zones and scheduling expertise.
  • Proficiency in Microsoft Office Suite and SharePoint.
  • Strong organizational skills and administrative efficiency.
  • Prior sales support or administrative experience preferred.
  • Self-motivated, proactive, and collaborative.
  • Availability to work from 7:00 am to 4:00 pm Sydney time.
  • What awaits you in this role?
  • Handle incoming and outgoing calls, utilizing Teams phone system.
  • Manage up to 10 email accounts, promptly responding and forwarding relevant emails.
  • Engage in incoming communication, provide informative responses, and participate in video calls.
  • Act as the CRM Management focal point, utilizing to track sales interactions.
  • Collect and forward leads to Business Development team, ensuring diligent follow-ups.
  • Implement strategies for organized sales tasks and interactions.
  • Assist in drafting, reviewing, and organizing documentation and contracts.
  • Manage social media accounts, company website, and collaborate on content creation.
  • Schedule meetings across time zones, arrange travel plans, and manage incoming mail.
  • Create research documents, presenting information effectively.
  • Why choose us?
  • HMO on Day 1
  • Prime office locations
  • 20 Leave credits per year consumed at your discretion
  • Employee engagement programs
  • Exposure to world-class, high-level management from foreign direct superior
  • Who are we?
    Discover a world of possibilities at  Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.
    With a wide roster of international clients from various industries and a proven track record of success,  Emapta  offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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