Salesforce Admin

We're Hiring: Salesforce Admin!

Responsibilities:

• Build Salesforce.com Declarative customizations & automations, including:
  • Architectural components: Objects, Record Types, Layouts, & Fields
  • Automation components: Workflow rules, Flows, & Process Builders
  • Efficiency components: Knowledgebase, Macros, Quicktext
  • Omni-Channel components: Assignment Rules, Entitlements, LiveAgent, Glance & Five9 Integrations
• Develop deep understanding of the internal Consumer & Commercial Banking operations to lead complex projects and integrations to improve sales and service
• Promote business adoption of system capabilities and features (via trainings & webinars)
• Participate in all aspects of our Agile Project Methodology (including proper Change Management)

Requirements:

• Bachelor's degree or relevant Salesforce certifications
• 2+ years' as a Salesforce.com Administrator
• Operates in a Scrum/Agile Environment
  • Five9, Conga, Glance, LoS, Marketing Cloud platforms
  • Other cloud and on premise based systems
• Proven admin experience with SalesCloud, ServiceCloud, Knowledgebase & Communities
• Excellent understanding of Salesforce.com best practices and functionality
• Salesforce1 Mobile
• SQL

Ready to make an impact? Apply now and lets grow together!