Take part in customer workshops to determine their requirements and to help them understand the ‘art of the possible’
Understanding business requirements and translating these into technical solutions
Assess man hours and pricing for client’s new requirements.
Assist the Project Manager during the project planning and preparations with the Client and the internal project team prior to the Kick Off Meeting.
Present the technical activities during the project kick off to the client.
Execute technical activities during the project implementation.
Provide technical support during and after the deployment (Stabilization period).
Document all technical executions of the project.
Attends regular meetings to ensure that all product, services and client-related activities and concerns are raised and discussed for appropriate action
Prepare weekly status reports and client project management
Coordinating activities with project managers and working effectively with customers and team members of all levels
Reports directly to the Lead Functional Consultant and Project Manager for Cloud Solutions related activities
Assists the Senior Functional Consultant in scoping activities with clients in order to determine functional, technical, development and integration requirements
Conduct Technical training to the client
Send to the client the articles and websites that will be used as a guide and reference of the administrator
Provide technical support (Level 1) for customers cloud solution concerns.
Ensures completion of functional documentation during deployment
Ensure assignments are completed within the agreed deadlines
Assisting with the estimation of new projects
To add value to solution delivery whenever possible
Keeping up to date with the latest plans, developments and changes in the salesforce platform.
This includes, but is not limited to ensuring you remain certified;
Collaborating with the team in setting personal objectives that strive to achieve organizational goals, progress career aspirations and address development points
Job Qualification
At least 1-year related experience
Graduate of Bachelors’ degree in any IT-related course
Understanding of Salesforce Cloud Solutions applications
If you have any questions please do not hesitate to contact below:
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