Salesforce Administrator

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia. 

Position Overview:
We are looking for an experienced Salesforce Administrator to join our team in a functional consultant capacity. The ideal candidate will have a strong background in administering and optimizing Salesforce platforms, particularly across Sales Cloud, Service Cloud, and Revenue Cloud. This role will be central to managing the day-to-day operations of our Salesforce system, gathering business requirements, and ensuring effective system usage across teams.

Key Responsibilities:

• Administer and maintain the Salesforce platform (Sales Cloud, Service Cloud, Revenue Cloud)
• Act as a functional consultant, working closely with stakeholders to understand and translate business needs into Salesforce solutions
• Create and manage reports, dashboards, workflows, validation rules, and automations
• Perform user management (profiles, roles, permissions) and system configurations
• Collaborate with cross-functional teams to implement new features, enhancements, and integrations
• Ensure data accuracy, integrity, and ongoing data hygiene within the Salesforce platform
• Provide training and support to users, improving adoption and best practices
• Assist in testing, documentation, and change management for Salesforce-related projects

Skills and Qualifications:

• 3–5 years of hands-on experience as a Salesforce Administrator or Functional Consultant
• Proven expertise in Sales Cloud, Service Cloud, and Revenue Cloud
• Strong understanding of Salesforce configuration, automation tools (Flow, Process Builder), and standard objects
• Experience with user support, training, and system troubleshooting
• Ability to gather and document business requirements and propose Salesforce-based solutions
• Salesforce Administrator Certification (ADM 201) is required; other Salesforce certifications are a plus
• Excellent communication, problem-solving, and stakeholder management skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.