Salesforce Functional Manager

Description

& SummaryA career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub-standard work or work that does not meet firm's/client's expectations.

Use data and insights to inform conclusions and support decision-making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm's code of ethics and business conduct.

Execute design and discovery workshops.

Work closely with key stakeholders.

Design Salesforce solutions using configuration.

Data migrations.

Customization of Salesforce using Apex and Visualforce.

Ensure and maintain quality.

Work on projects focused on Salesforce/Force.com development

Document and analyze required information and data

Prepare requirements, specifications, business processes and recommendations

Communicate project status to management, and elevate project concerns to appropriate internal project sponsors

Elicit Functional Requirements through various communication channels, including face-to-face

Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope

Identify and document system deficiencies and recommend solutions

Accountable for certain project deliverables and documents as well as project outcomes and quality

Successfully complete systems configuration

Accountable for certain project deliverables and documents to be presented to client

Ensure deliverables meet technical requirements as well as client expectations

Demonstrate understanding of how various issues effect the overall outcome of projects

Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services

Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results

Track and report project status to client and internal delivery and management teams

Consistently write business correspondence that is professional, thoughtful, effective, and grammatically correct

Improvement to and maintenance of Business Analysis Practice Area process and templates

Prioritize multiple tasks effectively

Consult with key client stakeholders and end users to gather and confirm business requirements.

Partner with stakeholders to identify how business requirements can be delivered to ensure improved user experiences.

Work with technical team members to test and verify custom solutions, integrations and migrations to ensure they meet the business requirements and the solutions are functioning per the stated design.

Maintain a backlog of requests for new requirements, bug fixes and process enhancements

Offer suggestions and recommendations during all phases of the engagement to ensure the intent of business requirements is understood by all stakeholders.

Work with clients and team members to develop and execute change management

Facilitate cadence meetings with key stakeholders to review and prioritize backlog items

#PwCSEACPH

Education

Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree

Certifications

Required Skills

Functional Requirements, Functional Specifications, Project Deliverables, Salesforce Apex, Understanding of Requirements, Visualforce

Optional Skills

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

June 30, 2024