Location: Metro Manila, Philippines (Onsite – 5 days a week) Employment Type: Full-Time ABOUT APPCENTRIC INC. Appcentric Solutions Inc., SAP’s Top Premier Value-Added Partner in the Philippines, has been at the forefront of delivering digital transformation across utilities, public sector, and enterprise clients. With a proven track record in managing complex SAP landscapes, we bring world-class expertise and precision to every project we undertake. ROLE OVERVIEW We are seeking an experienced SAP IS-U Consultant to support end-to-end implementation, enhancement, and support activities for utility clients. The role requires strong domain expertise in SAP for Utilities (IS-U) with hands-on experience across billing, device management, customer service, and integration with FI/CA and CRM systems. KEY RESPONSIBILITIES
Analyze, design, configure, and implement solutions in SAP IS-U modules including Billing, Device Management, Contract Accounts (FI-CA), and Customer Service (CS)
Conduct business process workshops and fit-gap analysis with utility sector stakeholders
Design functional specifications and collaborate with technical teams on custom development
Perform unit testing, integration testing, and user acceptance testing
Support data migration, interface mapping, and middleware configuration as needed
Provide end-user training and prepare documentation (functional specs, test cases, manuals)
Handle post-go-live support, change requests, and issue resolution in production
Coordinate with cross-functional SAP teams (FICO, CRM, PM, MM) for system integration
Ensure solutions are aligned with SAP best practices and utility industry standards
Work closely with the client’s IT and business teams to manage system improvements and updates
REQUIREMENTS
Bachelor’s degree in Information Technology, Engineering, or related field
5+ years of experience in SAP IS-U implementation or support
Strong process knowledge in utility billing, metering, and customer services
Functional configuration experience in IS-U modules: Billing & Invoicing (B&I), Device Management (DM), Customer Service (CS), and Contract Accounts Receivable and Payable (FI-CA)
Experience working with smart metering, deregulated market processes, or energy/water/utilities sectors is a plus
Familiarity with SAP S/4HANA environment preferred
Excellent problem-solving and client interaction skills
Strong verbal and written communication skills
Must be open to work fully onsite at the Manila office
WHY JOIN US
Work with SAP’s #1 Value-Added Partner in the Philippines
Exposure to large-scale projects across utilities and enterprise clients
Opportunities for growth, certification, and learning in emerging SAP technologies
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